About this role
- Conduct maintenance and repairs on AWP/EWP and Material Handling products, both in the field and in the workshop.
- Address warranty issues promptly and communicate effectively about any repair limitations.
- Travel as necessary to various sites to support our AWP/EWP customer base throughout the region.
- Provide feedback on product improvements and design changes for products and services.
- Be prepared to travel internationally to support business operations in other Southeast Asian countries, ensuring consistent service standards and customer satisfaction across the regional market.
Requirements
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Basic knowledge of mechanical systems, machinery, or a related field
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Hands-on ability and a willingness to troubleshoot and solve problems
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Good communication skills and a customer-oriented attitude
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Comfortable working on-site and supporting customers with equipment installation, troubleshooting, maintenance, and service
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Previous field service experience is a plus, but not required
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Open to candidates with little or no relevant experience.