About this role
Job title: Service Engineer III
About the Role The Service Engineer III is an advanced-level, independently capable field and workshop technician responsible for performing complex maintenance, overhaul, troubleshooting, and repair work on industrial turbochargers. This role requires high technical competency, strict adherence to safety and quality standards, and strong customer-facing professionalism. The position also serves as a mentor and technical resource for junior engineers and plays a key role in identifying service opportunities that support Accelleron’s business growth.
What You'll Do
- Perform advanced disassembly, inspection, balancing, repair, and reassembly of industrial turbochargers
- Conduct troubleshooting, diagnostics, and failure analysis
- Execute field service work at customer sites and remote support as needed
- Prepare accurate service reports, failure findings, and documentation
- Ensure full compliance with safety, quality, and ISO/AIMS standards
- Provide support and mentoring to Service Engineer I & II team members
- Maintain strong customer communication and identify potential service opportunities
- Able to lift up to 50 lbs and work in confined or elevated spaces
- Travel domestically/internationally as needed
- Work on-site at customer facilities and in the workshop, following standard processes and safety guidelines
What We're Looking For
- High school diploma required; technical degree preferred
- 6+ years of turbocharger or rotating equipment service experience
- Proven ability to independently complete field service jobs
- Strong mechanical, diagnostic, and balancing skills
- Knowledge of RCA, NDT, and failure reporting preferred
- Excellent communication and customer-service skills
- Willingness to travel and work in industrial environments
Nice to Have
- Knowledge of RCA, NDT, and failure reporting (preferred)
Compensation & Benefits
- Competitive Salary: Market-competitive pay with regular reviews
- Health & Wellness: Medical, Dental, and Vision Insurance; Health Savings Account (HSA) / Flexible Spending Account (FSA)
- Employee Assistance Program (EAP): Counseling and resources for mental health
- Financial Security: 401(k) plan with company matching
- Life & Disability Insurance: Company-provided basic life insurance with options to purchase additional coverage
- Paid Time Off and Flexible Work Options: PTO, holidays; hybrid/remote options depending on role
- Parental Leave: Paid leave for new parents
- Professional Development: Training programs, certifications, and courses; Tuition Reimbursement
- Career Advancement: Internal mobility and leadership training
- Additional Perks: Employee discounts; Wellness programs; Company-sponsored social events