About this role

SERVICE ELECTRICAL ENGINEER (Treatment focus)

Provide technical support to internal colleagues, service partners and distributors for Xylem monitoring & control systems, UV and ozone treatment equipment, and aeration systems (Flygt, Wedeco, Sanitaire).
Support commissioning of monitoring and control systems – remote technical assistance and on-site commissioning activities.
Troubleshooting and fault finding – on-site and remote support for service partners during commissioning and operation phases.
Case management – handling and follow-up of technical cases in the internal Salesforce system.
Warranty technical support – failure analysis and preparing technical assessments for colleagues handling warranty cases.
Sales support (Application Support) – providing technical input for quotation preparation and compiling technical specifications.
Delivering trainings – providing online and on-site product and practical technical trainings for distributors, service partners and internal colleagues.
Remote monitoring and indirect service support – post-sales technical support of MAS, Nexicon, Avensor and other digital solutions, as well as continuous technical assistance for regional service partners remotely and – when required – through on-site engineering support.

University degree in engineering (electrical or automation) or ongoing studies in a related field
Minimum 3 years of field experience
Fluent English language skills (spoken and written)
Strong problem-solving ability
Accurate work style and ability to meet deadlines
Category B driving license
Confident MS Office user
Clean criminal record (certificate required)
ADVANTAGES
Experience in pumping systems
IT knowledge
Experience in delivering trainings or technical courses

SERVICE ELECTRICAL ENGINEER (Treatment focus)