About this role
Service Coordinator
Houston, TX
- ID: R-21271
- Job Category: Materials Management
- Job Type: Full time
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Benefits Overview
Hiring Process
If a culture of excellence, innovation and ownership is what you’re searching for, consider putting your experience in motion at Flowserve. As an individual contributor, or as a leader of people, your enterprise mindset will ensure Flowserve’s position as the global standard in comprehensive flow control solutions. Here, your opportunity for professional development and industry leading rewards will be supported by our foundational commitments to the values of people first, integrity and safety. Thinking beyond opportunity and reward, at Flowserve, we are inspired by working together to create extraordinary flow control solutions to make the world better for everyone!
Role Summary
As a Service Coordinator, your primary function involves quoting, and scheduling repairs to meet customer specifications and deadlines. You will coordinate across various departments such as engineering, purchasing, sales and operations to ensure all customer expectations are met.
Responsibilities & Requirements:
- Provide detailed parts quotations for customer equipment
- Determine delivery time after inventory check
- Check customer orders, including Identity Number, price, delivery time, shipping and billing address and customer specifications
- Communicate with internal and external customers to provide updates on order status and expedite requests
- Request quotes and initiate purchase orders
- Control incoming and outgoing invoices
- Schedule with suppliers, including delivery date check, reconciliation and information
- Support with warehouse activities as needed (incoming goods, inspection, packaging, shipping)
- Other duties as assigned
Preferred Experience / Skills:
- Experience in Microsoft Office (Outlook, Word, Excel, Teams, Sharepoint)
- Ability to deal with complex contexts, efficiently planning material availability and capacities
- Experience in industrial engineering
- Strong organizational skills
- Adaptable and flexible
- Demonstrates ownership
- BS or BA Degree in relevant field and / or 0-2 years relevant experience
Req ID : R-21271
Job Family Group : Materials Management
Job Family : MM Materials Planning
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Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.