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Service Center Manager

ANDRITZ
Châteauroux, Centre-Val de Loire, FR
On-siteEUR 90,000 / year

About this role

Job title: Service Center Manager

About the Role Manager centre de Services - Service Center Manager (H/F) for ANDRITZ; responsible for developing and leading the Service Center to drive revenue and profitability of the Service activity, supervising ~60 staff and >€30M turnover across multiple products/regions.

What You'll Do

  • Manage the Service P&L and coordinate a multi-product, multi-territory international scope with strong autonomy.
  • Lead the Commercial Service Director, develop partner/agent network, analyze market and adapt service offering.
  • Oversee on-site teams: maintenance, automation, process expertise, hotline, commissioning; ensure order-invoice-budget alignment and implement corrective actions.
  • Ensure operational excellence in execution and compliance with Group policies and ethics; empower teams and develop skills; ensure customer satisfaction and safety; be main internal Group contact on Service.

What We're Looking For

  • Bachelor's/Master's degree (Bac+3 to Bac+5) with at least 5 years of profit-center leadership in an industrial B2B environment.
  • Proven leadership, rigor, pragmatism; autonomous yet collaborative with internal teams and clients.
  • Experience in water treatment or industrial machinery preferred.
  • SAP knowledge is a plus; fluent English required.

Nice to Have

  • Experience with SAP ERP is a plus.
  • Additional international exposure or project management experience is appreciated.

Compensation & Benefits

  • Indicative annual package: around €90,000 base + 20% variable.
  • Company car, profit-sharing, supplementary retirement plan, company restaurant, and 210-day travel/onsite support package.

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