About this role
Job title: Service Business Manager
About the Role Step into a career with ASM, where cutting edge technology meets collaborative culture. The role focuses on owning and leading the service business performance at a key customer site, driving value and ensuring service excellence within ASM's innovative environment.
What You'll Do
- Own and lead the service business performance at a key customer site, driving revenue, service delivery excellence, and customer satisfaction.
- Partner with cross-functional teams (sales, engineering, field service) to meet targets and execute programs.
- Analyze performance metrics, forecast demand, and contribute to strategic planning.
What We're Looking For
- Experience in service business management or account management at a customer site, with a track record of delivering results.
- Strong collaboration, communication, and data-driven mindset.
- Experience in high-tech, semiconductor equipment or related industries preferred.
Compensation & Benefits
- Our development programs help support your growth and career development.
- We value diversity, inclusion and sustainability and strive to make a positive impact.