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Service Advisor

Pros Mechanics
Dundas, Ontario, Canada
Full-time

About this role

Our client in Dundas is looking for an experience service/Warranty Advisor to join their growing team.

This position requires someone with a minimum of 3 years experience in the transportation industry.

Responsibilities

  • You will provide support to technicians in the shop and field

  • Liaison with customers and technicians regarding repairs

  • Create service orders and input data into service software

  • Handle all documentation for warranty and process warranty claims

  • Provide quotes on repairs

  • Look up parts and pricing

  • Assist the service team when needed

Requirements

  • Strong customer service skills

  • Attention to detail

  • Someone familiar with a service shop environment

  • Strong computer skills, proficient with MS office

  • Team oriented

  • Requires a valid Ontario driver’s license

  • Previous experience working in a similar role within the heavy-duty truck & transportation or heavy equipment repair industry.

Compensation

  • Competitive salary: $56k - $60k/yr

  • Comprehensive benefits package including health, dental, RSP match

  • Paid holidays and vacation time

  • Stable, year-round work

  • Modern, well-equipped shop

  • Supportive team environment

  • Ongoing training and career advancement opportunities

Shift:

Days 8:00am – 4:30pm Monday to Friday

Reference: Service/Warranty Advisor – Dundas, ON

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