About this role
Service Advisor
We are seeking an experienced Service Advisor to join our automotive team in Fujairah.
In this role, you will be the primary liaison between our service department and our valued customers, ensuring a seamless and positive experience. Your ability to communicate effectively, particularly in Arabic, will be essential for success.
This is an on-site position designed for individuals passionate about customer satisfaction in the automotive industry.
Required Skills
- Service Advising
- Automotive knowledge
- Customer service
- Arabic language
- Communication skills
- Client management
Key Responsibilities
- Greet customers and understand their vehicle service needs.
- Accurately document service requests and provide service estimates.
- Communicate service status and any additional recommendations to customers.
- Ensure customer satisfaction with the service provided.
- Coordinate with technicians to ensure timely completion of services.
Qualifications
- 3-4 years of experience as a Service Advisor.
- Mandatory knowledge of the Arabic language.
- Strong understanding of automotive repair and maintenance.
- Excellent customer service and communication skills.
- Ability to manage multiple tasks and prioritize effectively.