About this role
About the Role The Service Administrator supports the service department by assisting both customers and the advisor team. This entry-point role handles front-desk duties, including greeting customers, scheduling appointments, and processing payments, and provides administrative support to keep the service operation running smoothly. What You'll Do
- Greeting customers as they arrive
- Answering incoming phone calls
- Scheduling service appointments
- Cashiering customers and processing payments
- Assisting with washing and preparing customer vehicles after service
- Checking loaner vehicles in and out
- Assisting with internal repair orders
- Supporting the service advisors with daily administrative and operational tasks What We're Looking For
- Friendly, positive attitude with excellent customer service skills
- Strong communication with customers and employees
- Ability to work in a fast-paced environment
- Computer skills
- Valid driver's license with a clean driving record Compensation & Benefits
- Hourly pay
- Growth opportunity into Xpress Service Advisor or Service Advisor roles
- Zimbrick promotes from within; opportunities to develop motivated team members' careers