About this role
Server Job Description
Position Summary
The Server provides friendly, attentive, and efficient service to guests. This role takes and delivers orders, answers menu questions, and helps create a positive dining experience while following food safety and service standards.
Essential Duties and Responsibilities
-
Greet guests promptly and courteously; explain menu items and make recommendations.
-
Take accurate food and beverage orders and enter them into the point-of-sale system.
-
Serve orders efficiently and check in with guests to ensure satisfaction.
-
Respond to guest questions, requests, and concerns professionally.
-
Maintain clean, organized, and properly stocked service areas.
-
Follow food safety, sanitation, responsible alcohol service, and cash-handling procedures.
-
Coordinate with kitchen and service team members to ensure accurate, timely service.
-
Process payments accurately and thank guests for their business.
-
Perform opening, closing, and side-work duties as assigned.
-
Follow venue policies and complete other related duties as needed.
Qualifications
-
Strong communication and customer-service skills.
-
Ability to work effectively in a fast-paced, team-oriented environment.
-
Basic math skills and attention to detail.
-
Previous serving experience preferred; training may be provided.
-
Required food-handler and alcohol-service certifications, where applicable.
-
Physical Requirements
-
Ability to stand and walk for extended periods.
-
Ability to carry trays and lift or move items as required by the role.
-
Ability to work varied shifts, including evenings, weekends, and holidays.
-
This description summarizes the role and may not include every duty or requirement.