Server

Job title: Server

About the Role Live Nation's Fillmore Detroit venue is seeking a Server to greet guests, take orders, and ensure a positive dining experience. This role requires guest-focused service, knowledge of menu and specials, and the ability to coordinate with kitchen and bar while maintaining safety and sanitation standards.

What You'll Do

• Greet all guests at table
• Respond to guest inquiries regarding menu and wine list
• Inform guests of daily specials and make recommendations
• Suggestively sell menu items, beverages, desserts, etc.
• Anticipate and respond to guest needs
• Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
• Organize and prioritize service per appropriate service sequence
• Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through POS terminal
• Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
• Deliver food and beverages to table
• Perform opening/running/closing duties according to HOB policy
• Maintain line of sight/atmosphere control by circulating through work area throughout shift
• Have the ability to memorize menus and daily specials
• Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
• Clean spills on tables or around work area
• Maintain Live Nation safety and sanitation standards
• Prepare guest checks and check for accuracy
• Receive payment and process cash, credit card or traveler’s check transactions
• Have knowledge of all music, promotional or special events in the house
• Assist other servers or other employees as needed
• Required to occasionally work Special Events that are scheduled throughout the venue

What We're Looking For

• State or County Licensee or Certification Requirement
• Responsible Alcohol Awareness Training Certification or Equivalent
• 2-5 years high-volume restaurant operations experience
• Working knowledge of high-volume restaurant operations and safety/sanitation practices

Nice to Have

• Knowledge of all music, promotional or special events in the house (nice to have)

Compensation & Benefits

• Not specified