Senior Workplace Operations Associate

About the Role

Senior Workplace Operations Associate to serve as the operational backbone of YipitData's physical workspaces and workplace experience. This role thrives in a fast-paced, dynamic environment and focuses on creating seamless, best-in-class office experiences that enable teams to do their best work. Based in our NYC headquarters with occasional travel to other US hubs, this hybrid role combines day-to-day facilities management with strategic projects to support growth. What You'll Do

• Facilities Management: Oversee daily operations of NYC headquarters and hub offices to ensure spaces are safe, functional, well-maintained, and reflective of YipitData's culture and standards.

• Vendor & Budget Management: Source, negotiate, and manage relationships with facilities vendors and service providers; track spend against budget and identify cost-saving opportunities.

• Space Planning & Optimization: Partner with leadership to plan and execute office layouts, seating arrangements, and workspace reconfigurations that support team growth, collaboration, and hybrid work models.

• Workplace Experience: Champion initiatives that enhance the employee workplace experience — from office amenities and food programs to in-office events and community-building efforts.

• Health, Safety & Compliance: Ensure compliance with local building codes, OSHA regulations, fire safety protocols, and ADA accessibility standards; maintain emergency preparedness plans and serve as a point of contact for building management.

• Project Management: Lead workplace projects end-to-end, including office buildouts, renovations, moves, and technology upgrades — managing timelines, budgets, and stakeholder communications.

• Operational Process Improvement: Develop and refine SOPs for workplace operations; identify bottlenecks, implement automation, and leverage technology (e.g., visitor management systems, room booking tools, ticketing platforms) to increase efficiency.

• Cross-Functional Collaboration: Partner closely with People Ops, IT, and Finance teams to support onboarding logistics, equipment provisioning, office access management, and employee engagement programming.

• Data & Reporting: Track workplace KPIs (e.g., space utilization, ticket resolution times, vendor SLAs, employee satisfaction scores) and present insights and recommendations to leadership. What We're Looking For

• You have 3–5 years of experience in workplace operations, facilities management, office management, or a related field — ideally in a high-growth tech or professional services environment.

• You are a proactive problem-solver who anticipates needs before they arise and takes ownership of issues from identification through resolution.

• You have hands-on experience with vendor management, including contract negotiation, performance monitoring, and relationship building.

• You're comfortable with project management — you've led office moves, buildouts, or workspace redesigns and can juggle multiple priorities simultaneously.

• You're highly organized and detail-oriented, with a knack for creating and improving processes and documentation.

• You have working knowledge of health & safety regulations (OSHA, fire codes, ADA) and building management operations.

• You communicate clearly and effectively across all levels — from building engineers to C-suite executives — and thrive in a collaborative, cross-functional environment.

• You're tech-savvy and comfortable with workplace technology and systems.