Senior Workplace Facilities Coordinator

Senior Workplace Facilities Coordinator

Rapid7 is seeking a Senior Workplace Facilities Coordinator to ensure our Belfast Office operates at peak performance while delivering an exceptional workplace experience. In this dynamic role, you will manage day-to-day facilities operations, lead key site vendors, and foster strong cross-functional partnerships to create a safe, seamless, and engaging environment for our Moose and visitors.

About the Team

The Global Real Estate & Workplace Experience team shapes the physical and operational environments that empower Rapid7 employees to do their best work. We are dedicated to creating scalable, customer-centric, and sustainable workplace strategies that reflect our culture and support business growth.

About the Role

As a Senior Workplace Facilities Coordinator, your primary responsibility will be to independently manage and optimize comprehensive facilities operations at our Belfast Office. Specifically, your focus will be to:

• Manage operational relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and physical security systems.
• Execute facilities protocols covering preventive maintenance, repairs, life safety, environmental health and safety (EH&S), and regulatory compliance.
• Direct the Boston HQ food & beverage program to deliver quality offerings while maintaining fiscal discipline.
• Provide hands-on coordination for onsite events, bringing high energy and alignment to Rapid7 culture.
• Partner with local leadership and cross-functional teams to ensure workplace environments directly support business goals.
• Coordinate space planning, occupancy tracking, and moves-adds-changes (MAC) to optimize team alignment and building performance.
• Oversee the local operational expenditure budget, managing utilities, CAM, repairs, and site service expenses responsibly.
• This role requires daily attendance in the office, 5 days per week

The skills and qualities you’ll bring include:

• Bring 3–5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Demonstrate technical knowledge of Building Management Systems (BMS), MEP infrastructure, and vendor management principles.
• Communicate with clarity, intent, and impact across written and verbal platforms to foster alignment and engagement.
• Drive cross-functional collaboration to build strong internal networks and deliver sustainable workplace improvements.
• Demonstrate strong analytical capability using occupancy and operational data to inform decisions and solve complex issues.
• Navigate change and ambiguity proactively, taking full ownership of operational challenges and implementing structured solutions.
• Demonstrate strong accountability and attention to detail while prioritizing multiple operational tasks efficiently.
• Leverage familiarity with tools such as OfficeSpace, Brivo, or Google Workspace to optimize office processes.
• Think big while acting small, translating high-level workplace culture, space planning, and sustainability strategies into concrete day-to-day operational execution.
• Embody our core values to foster a culture of excellence that drives meaningful impact and collective success.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

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About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.

Protecting 11,500+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

Security and Compliance Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations.