Senior Workers Compensation Claims Adjuster

Job Description

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Role specifics:

• Claims Background: Workers Compensation
• Jurisdictional

Experience

• Open

• Active Adjusters' licenses: TX or FL Adjusters license; multi-state preferred

• Location: This role is eligible for fully remote work

• How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.

• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.

• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process

• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.

• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

• About You

As a key member of our experienced Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants

Required Qualifications:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired:

• Bachelor's Degree

• Compensation and benefits

• At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation

• Comprehensive benefits programs designed to support your well-being

• Career development opportunities and ongoing learning

• A collaborative, people-first culture with accessible leadership

• The opportunity to do meaningful work with global reach and local impact

• At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

• Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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• Why Work Here

• The Gallagher Way

• The Gallagher Way - the expectation of how business is conducted at Gallagher is just as relevant and meaningful today as it was 40 years ago.

• The global workforce - regardless of how tenured the employee is at Gallagher - has a shared understanding of how it conducts business and treats colleagues.

• It is a force that unites colleagues and lays out the expectations of oneself and of each other.

• Growth for the Go-Getter

• Gallagher is not for the wallflower. It's for those who advocate for themselves and others, seize an opportunity, have an unquenchable thirst for knowledge and develop a strong case for new ideas.

• This drive is what makes Gallagher what it is and has fueled its exponential growth.

• Navigating the Future Together

• Gallagher thrives at the crossroads of adaptability and accessibility, fostering a vibrant workspace where ingenuity meets guidance.

• Our leaders are not distant figures but active mentors, who are as engaged as they are visionary ingrained in the journey of growth and stability.

• They are not just guiding forces but accessible partners in crafting a future of change where potential meets opportunity.

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• Transparency in AI Usage

• At Gallagher, we are committed to leveraging innovation technologies to enhance our recruiting process while maintaining fairness, transparency, and a human-centric approach. As part of this commitment, we utilize Artificial Intelligence (AI) tools to support and streamline certain aspects of the recruitment process. We are committed to guarding against unintended uses, unauthorized access, and potential harm associated with AI systems. We are committed to maintaining transparency in our use of AI and ensuring that all candidates are treated fairly and equitably throughout the recruitment process. Any data captured through the use of AI will be managed in accordance with our Global Applicant Privacy Statement. Our goal is to utilize technology that consistently generates accurate, reliable, and consistent results.

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• Third Party Recruiters

• Search firms, consulting firms, or individuals who submit unsolicited resumes acknowledge that those resumes are available for Gallagher's consideration without any obligation to pay finder/referral fees. Gallagher, or any of its subsidiaries, will only pay a fee for a successful candidate placement when there is an agreement in place with the providing entity and the candidate submission complies with the regional guidelines for such submissions.

• Avoid Phishing Scams

• Avoid Phishing Scams

• Gallagher never extends an offer of employment or requests any personal identification information without having received an online application and conducted one or more in-person or video interviews. We also do not use Skype, Zoom, Telegram or Gmail as part of our hiring process. If you have received any communication referencing the offer of a job at Gallagher and you have not submitted an online application or been interviewed by a Gallagher employee, please do not assume that the offer is being sent from a legitimate Gallagher representative.

• The Federal Trade Commission, the United States’ consumer protection agency, has published resources for detecting job scams. If you have concerns related to this issue, consider the following actions: 1) file a report with your local police department; 2) file a complaint with the Internet Crime Complaint Center; and/or 3) file a complaint with the U.S. Federal Trade Commission.

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