Senior Workday Support Analyst

Senior Workday Support Analyst

A Day in the Life

The Senior Workday Analyst serves as a subject matter expert for Workday Recruiting and supports Talent Management and Performance processes across the organization. This role partners closely with Global Talent, HR, HR Operations, and business stakeholders to maintain and optimize Workday configuration, improve process efficiency, and deliver a consistent user experience throughout recruiting, talent, and performance workflows. The position plays a key role in supporting system enhancements, resolving complex issues, ensuring data integrity, and implementing scalable solutions that support global talent acquisition and talent management initiatives.

Responsibilities may include the following and other duties may be assigned:

• Serve as the functional subject matter expert for Workday Recruiting configuration, support, and process optimization.
• Configure and maintain Workday Recruiting business processes, condition rules, notifications, questionnaires, candidate stages, disposition reasons, approval routing, and related recruiting setup.
• Support end-to-end recruiting workflows, including requisitions, approvals, job postings, candidate management, interviews, offers, pre-hire activities, and duplicate candidate resolution.
• Partner with Talent Acquisition, HR, HR Operations, and business stakeholders to gather requirements and implement scalable Workday solutions.
• Troubleshoot and resolve complex production issues, process failures, and system defects through root cause analysis and sustainable resolution.
• Triage and resolve ServiceNow cases while providing ongoing production support.
• Maintain recruiting-related configuration, including offer letter templates, communication templates, application settings, and evergreen requisition setup.
• Support Workday Talent Management and Performance processes, including review cycles, workflow routing, notifications, talent reviews, calibration activities, and related configuration updates.
• Assess, test, document, and validate Workday feature releases and configuration changes.
• Ensure configurations align with governance, compliance, process consistency, and data integrity requirements while identifying opportunities to simplify workflows and improve user experience.

Required Knowledge and Experience

• Must have Bachelor's degree from a recognized university,
• Must have overall 8-12 years of Industry experience and minimum 4 years of Human Capital Management (HCM) systems experience, including Recruiting configuration experience; or an advanced degree with a minimum of 2 years of Recruiting application configuration experience.
• Hands-on experience supporting Workday Recruiting in a complex business environment.
• Experience configuring and supporting Workday Recruiting business processes and related Recruiting functionality.
• Experience maintaining recruiting-related configuration, including offer letter templates, notifications, questionnaires, candidate workflows, and related system settings.
• Experience supporting end-to-end recruiting processes in Workday, including requisitions, interviews, offers, and pre-hire activities.
• Experience supporting production issue, testing, and change implementation.

Preferred:

• Experience supporting Workday Talent Management and Performance configuration and processes.
• Experience with HiredScore configuration or support .
• Workday Pro Certification in Recruiting.
• Workday Partner Certification in Recruiting.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible

Benefits

• Package

• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

• This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

• Who We Are

• We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

• Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

• We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

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• What We Do

• We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

• We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

• This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

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• How We Are Different

These commitments set our team apart from the rest:

• Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

• Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

• Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives our. We advance healthcare, society, and equity with every design, inside and outside our walls.

• Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

• It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations