Senior UX Writer

Senior UX Writer

About the Role We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.

Responsibilities

• Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
• Analyze existing functionality and propose improvements through microcopy optimization
• Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
• Build and maintain a unified Tone of Voice and glossary/guidelines for the app
• Prepare copy specifications for the development team
• Monitor the market and track global UX writing best practices
• Use analytics tools and conduct research to evaluate copy effectiveness
• Collaborate cross-functionally with design, engineering, legal, and marketing teams

Requirements

• Higher education in philology, journalism, marketing, sociology, communications, or related field

• 3+ years as a UX writer or product copywriter in a product IT company or banking sector

• Strong understanding of mobile product development processes and UX/UI design

• Experience testing hypotheses around product copy

• Experience with analytics/metrics to evaluate interface copy

• Knowledge of Agile methodologies

• Strong communication and cross-functional collaboration skills

• Fluent, flawless Ukrainian (business style, grammar)

• Advanced-level English

• Nice to Have

• Banking/fintech experience

• Basic understanding of APIs and integrations

• Experience launching new products from scratch

• Figma skills

• Key Competencies

• Strategic thinking, results orientation, customer focus

• Data analysis (A/B testing copy)

• Commercial/product thinking

• Effective communication with stakeholders

We offer:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits