About this role
Malbon is looking for a Senior UI/UX Designer to join our team! This role will report to our VP, Digital and will be based at our Malbon HQ. Ideal candidates are self-directed and organized, and will have the ability to manage multiple concurrent projects and deadlines in a fast-paced environment.
Location: Malbon HQ is based in Santa Monica, CA. We operate on a hybrid schedule of 3 days per week in-office. This role is not eligible for remote or relocation.
What You’ll Do
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Conversion Rate Optimization & Analytics-Led Iteration
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identify friction across the web and app funnel (landing → PLP → PDP → cart → checkout → post-purchase) and design tested solutions
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Read and interpret analytics, heatmaps, session recordings, and A/B test results; translate findings into design hypotheses, variants, and measurable improvements
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Partner with Ecommerce, Growth, and Development teams to define success metrics for each design and report on outcomes; own the analytics read for design performance and adapt live designs based on the data
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Balance conversion goals with brand integrity, ensuring optimizations never dilute the experience
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Brand-Forward Experience & Motion Design
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Design elevated, editorial-quality experiences across web (homepage, campaign landing pages, collection and product pages, storytelling modules) and the brand mobile app, expressing a premium fashion/lifestyle/golf brand consistently across desktop, mobile web, and app
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Own motion and interaction design for the site and app: micro-interactions, transitions, scroll-driven storytelling, product reveals, and video/animation integration
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Set and hold a high bar for taste, typography, art direction, and visual detail; act as the guardian of brand expression in the digital channel
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Build and evolve the site and app design system and component library in Figma so brand quality scales consistently across every page, screen, and release
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Community & Engagement Experience
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Design the site's and app's community and engagement touchpoints: member/loyalty experiences, UGC and creator integrations, event and product-drop moments, reviews, editorial content, and personalization
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Create interaction points that turn shoppers into repeat participants in the brand and connect the digital experience to retail, events, and social channels
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Development Partnership and Technical Capabilities
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Collaborate with front-end engineers and platform developers on our Shopify Liquid storefront and mobile app; understand coding, platform, and performance limitations and design creative solutions that work within or around them
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Deliver production-ready specs, prototypes, motion references, and documentation for engineering handoff; participate in design QA before and after release
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Prototype in code or AI-assisted tools where useful to validate ideas quickly and communicate motion and interaction intent precisely
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Research, Innovation & Trend Intelligence
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Research digital experience innovation (fashion, luxury, sport, entertainment, tech, culture) and synthesize findings into opportunities that push the site experience forward
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Run lightweight user research, usability tests, and competitive audits; present insights and forward-looking experience concepts to leadership and cross-functional partners
What You’ll Bring
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Bachelor's degree in Design, Interaction Design, HCI, or a related field, or equivalent practical experience
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6+ years of digital product / web and app design experience with at least 3 years in ecommerce or DTC, ideally for fashion, lifestyle, luxury, or sport brands
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A portfolio demonstrating shipped, brand-forward ecommerce experiences, motion/interaction design work, and measurable CRO outcomes. (Portfolio required at application; case-study walkthrough required at interview)
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Hands-on experience partnering with front-end engineering on Shopify (Liquid theme development required; ability to operate in headless/composable architectures as well)
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Exceptional visual taste and craft: typography, layout, color, art direction, and attention to detail at the level expected of a premium brand
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Motion design proficiency: After Effects, Figma prototyping, Lottie/Rive, Jitter; ability to define motion principles and hand off implementable specs
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Expert in Figma and the Adobe Creative Suite; comfort with prototyping tools (Framer, Protopie) and AI-assisted design/prototyping tools
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Deep understanding of UX principles, responsive and mobile-first design, native iOS/Android app design patterns, information architecture, and WCAG accessibility standards
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Knowledge of HTML/CSS/JavaScript concepts, web performance, and platform constraints; able to hold technical conversations and find creative workarounds
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Fluency with analytics and experimentation tools (GA4, Hotjar/Contentsquare, Optimizely/Convert); ability to read data, form hypotheses, and iterate
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Strong understanding of ecommerce funnel best practices, and merchandising logic
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Excellent communication and presentation skills; able to present and defend design rationale to senior stakeholders and incorporate feedback constructively
Compensation and Benefits
This is a full-time position with an expected salary range of $130,000-$150,000. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications.
Perks & Benefits
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Benefits: Competitive plans for Medical, Dental, Vision
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401(k) + matching
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Generous PTO policy + observed holiday calendar
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Monthly mobile/internet stipend
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Employee discount for eligible Malbon products
Diversity & Inclusion
At Malbon, we celebrate individuality. Our team is built on inclusivity, creativity, and community. We’re committed to fostering a diverse workplace where every employee feels welcomed, respected, and empowered to grow.