Senior Transport Coordinator M/F

Senior Transport Coordinator M/F

Mission Description

• The Senior Transport Coordinator is responsible for planning, coordinating, and monitoring transportation activities to ensure efficient, cost-effective, and timely delivery of goods. The role involves managing transport operations, fleet utilization, transporter relationships, compliance, and service delivery while ensuring customer satisfaction and operational excellence.

Transport Planning & Coordination

• Coordinate daily transport operations and truck allocations.
• Plan vehicle utilization to optimize fleet capacity and minimize costs.
• Monitor dispatch schedules and ensure timely delivery of cargo.
• Coordinate with warehouses, customers, and transport providers to ensure smooth operations.
• Manage route planning and load optimization initiatives.

Fleet & Transporter Management

• Monitor transporter performance against agreed KPIs.
• Maintain relationships with transport service providers and third-party logistics (3PL) partners.
• Ensure sufficient truck availability to meet business demand.
• Track fleet utilization, turnaround time, and vehicle productivity.
• Support contract management and transporter onboarding processes.

Operational Monitoring

• Monitor shipments from loading to final delivery.
• Investigate delivery delays, accidents, and service failures.
• Implement corrective actions to improve transport performance.
• Ensure accurate tracking and reporting of transport activities.
• Manage escalation of operational challenges affecting service delivery.

Cost Control & Budget Management

• Monitor transport costs and identify cost-saving opportunities.
• Validate transport invoices and supporting documentation

Compliance & Safety

• Ensure compliance with transport regulations, company policies, and customer requirements.
• Monitor vehicle licensing, insurance, permits, and statutory compliance.
• Promote a strong safety culture among drivers and transporters.
• Investigate incidents and implement preventive measures.
• Ensure compliance with road safety and cargo handling standards.

Reporting & Performance Management

• Prepare daily, weekly, and monthly transport performance reports.
• Operational data analysis and provide management insights.
• Track key performance indicators (KPIs) including: On-Time Delivery, Vehicle Utilization, Turnaround Time, Fleet Availability.

Stakeholder Management

• Liaise with Internal customers, i.e. Freight Forwarding Operators regarding delivery schedules and service issues.
• Coordinate with warehouse, Freight Forwarding Operators and supply chain teams on delivery schedules
• Participate in continuous improvement initiatives.

Profile

• Bachelor's Degree in Logistics, Supply Chain Management, Transport Management, or related field.
• 5 years of experience in transport, logistics, or fleet management.
• At least 3 years in a supervisory or coordination role.
• Experience managing third-party transport providers and large-scale distribution operations.