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Senior Technical Claims Specialist II, Environmental Claims

Liberty Mutual
Boston, MA, US; Dover, NH, US; Suwanee, GA, US; Charlotte, NC, US +3 more
Full-time

About this role

Description

  • Join Liberty Mutual's Environmental Complex Claims Team and take ownership of the claims that matter most! you will make coverage decisions, steer litigation strategy and settle high-exposure losses - all alongside colleagues who value your judgment! Bring your experience. Shape what comes next!

  • Liberty Mutual has a Senior Technical Claims Specialist II opening. This is a senior individual-contributor role for a seasoned claims professional to work in Commercial Casualty and Environmental Liability claims. You will own your files from first notice of loss through resolution, with ability to determine coverage, set reserves, direct litigation, and negotiate settlements. As a recognized subject matter expert, your judgment will shape outcomes and influence how we approach emerging environmental exposures.

  • What You’ll Do

  • Manage high-severity environmental and commercial casualty claims end to end, including coverage determination, liability analysis, reserving, negotiation, and payment.

  • Analyze policy language, exclusions, and environmental liability provisions to take well-supported positions on complex, often novel coverage issues.

  • Build resolution strategies, including discovery plans, reserve recommendations, and settlement approach.

  • Assemble and direct the right team for each matter, including defense and coverage counsel, environmental consultants, Home Office Legal, and Home Office Claims. Manage outside counsel performance and billing.

  • Partner with Underwriting, Reinsurance, and other business units.

  • Mentor claims staff and advise Claims Management on legislative, court, and market developments affecting claims practices.

  • Safeguard the integrity of claim payments and the confidentiality of claim files.

  • What we offer

  • Meaningful settlement authority and autonomy

  • A seat at the table on emerging environmental exposures

  • Complex, high-impact work with direct access to Legal, Underwriting, and Reinsurance

  • Opportunities to mentor others and grow into subject matter expert or leadership roles

  • Support for continuing education and designations

  • Flexible work arrangements. Liberty Mutual follows hybrid work arrangements and team members within a 50-mile radius of one of our hub offices (Westborough, MA; Boston, MA; Weatogue, CT; Suwanee, GA; Plano, TX; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Chandler, AZ) are expected to work from the office approximately two times per month. We will also consider highly qualified remote candidates who do not reside near a hub location.

Qualifications

  • What You Bring

  • 10+ years handling complex commercial casualty or environmental liability claims, including litigated matters

  • Deep knowledge of coverage analysis and environmental liability (e.g., pollution legal liability, CERCLA, remediation, third-party BI/PD)

  • Proven negotiation record on high-exposure claims

  • Experience directing defense and coverage counsel

  • Strong communication skills and the credibility to advise senior leaders

  • CPCU, AIC, ARM, or JD a plus; adjuster licensing as required

  • Nice to have

  • Experience with Superfund/CERCLA, remediation oversight, or environmental site claims

  • Background in law, environmental science, engineering, or a related field, or a professional designation (e.g., CPCU, AIC)

  • Experience handling construction defect, toxic tort, or other complex specialty lines

  • Employees may apply for a new role after completing 12 months of employment in their current position.

  • Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting / HR team.

Travel

10%

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