About this role
Description
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Liberty Mutual has an exciting Senior Technical Claims Specialist opportunity within our Specialty Lines Excess Coverage department. In this role, under moderate direction, you will handle a book of Commercial Casualty Excess/Umbrella claims, throughout the entire claims life cycle. Excess claim types include, but are not limited to, premises liability, auto, products, mass torts, across the United States for both Coverage A and Coverage B claims on admitted and non-admitted paper. Complex Excess claims experience needed to evaluate claims with significant financial exposure. Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.
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*We are open to fill as a grade 15 or 16, depending on candidate experience.
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Responsibilities
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As the claims owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
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Review lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit. Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
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Establish appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
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Responsible for managing the practices and billing activities of outside counsel. Accountable for security of financial processing of claims, as well as security information contained in claims files.
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Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
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Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues. May analyze the impact upon claims policies and procedures and advises Claims Management so appropriate action can be taken where required.
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Leads and participates in special projects and performs other duties as assigned.
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You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Westborough, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Chandler, AZ; Las Vegas, NV; Plano, TX; or Suwanee, GA. Please note this policy is subject to change.
Qualifications
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We are focusing on candidates who have:
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Experience with Commercial Excess and Umbrella claims averaging $1-3 million or more required.
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Excess claims experience with premises liability, employer's liability, environmental, auto, products liability, mass torts and other Commercial Casualty Claims experience.
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Qualifications
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Advanced to expert knowledge of commercial casualty claims investigation, coverage, reserving, expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
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Advanced to expert level of skill in the area of customer focus, gaining support, teamwork, and adaptability.
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Expert ability to identify and solve problems, achieve results and execute thoroughly.
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Demonstrated ability to work independently, mentor other employees, and serves as a subject matter expert as normally acquired through 7 or more years of experience.
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Ability to adapt to work in multiple claim systems.
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Employees may apply for a new role after completing 12 months of employment in their current position.
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Employees should review all role requirements and apply only for positions for which they are eligible. Hiring processes may vary by country, including differences in procedures, requirements, and timelines. For country-specific details, please consult your local recruiting/HR team.