About this role
Senior Team Leader
The Senior Team Leader takes directions from and reports to the Manager, Practice Assistant Services. The Senior Team Leader will facilitate the distribution of overflow work on the floors. The Senior Team Leader performs a wide range of secretarial, administrative tasks and legal office procedures. The Senior Team Leader position requires the ability to perform duties of a responsible and confidential nature with the ability to multi-task for several people. A professional and courteous demeanor is expected and must be always maintained, in all situations. The Senior Team Leader will be part of, and work as a team member on the practice floor. As a team member, the Senior Team Leader will work together with teammates to provide excellent quality service to all internal and external clients including his/her assigned group of attorneys, and all attorneys on the practice floor. The Senior Team Leader position requires the ability to organize and expedite workflow of lawyer/legal staff members. The Senior Team Leader will perform any other duties as required by theFirm.
Supervisory Responsibilities Conduct daily conversations (both in person and electronically) with team members to determine coverage needs, including lunch coverage, for the practice section. Make decisions based on these conversations to move PAs to assist at other desks within the practice section, as necessary. Monitor staff punctuality, demeanor and professionalism and keep Manager informed of any concerns; participate with Manager in conducting coaching and counseling sessions, as necessary. Participate in yearly performance review of team members, providing Manager with feedback and ratings. Conduct mid-month review of shared calendars of the practice section to begin planning coverage for planned absences in the coming week(s). Prepare and distribute emails to attorneys and PAs in the event of a PA’s unscheduled absence. Prepare and distribute the morning report. Review and approve leave requests from PAs. Capture requests in Kronos. Meet regularly with Manager to discuss progress, concerns and ideas rela