About this role
Job Description
We're looking for a Senior Support Analyst to join a leading financial institution in Hong Kong, supporting critical FICC & Equity Derivatives trading applications.
What you'll be doing:
- Provide production/application support for front-office trading systems
- Monitor application health and investigate production issues
- Manage incidents, troubleshooting and root cause analysis
- Support system releases, deployments and configuration changes
- Work closely with developers, infrastructure teams, traders and business users
- Perform system health checks and support operational processes
What we're looking for:
- 5 years of application / production support experience
- Strong experience supporting securities or trading applications
- Good SQL skills
- Strong Linux/Unix command-line knowledge
- Experience with Python and Shell scripting
- Solid incident management and troubleshooting experience
- Front-office / capital markets environment experience
Strong advantage: Experience with Calypso, TBricks or Imagine, as well as exposure to FICC, Equity Derivatives or HKEX trading environments.
Required Skills
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Environment
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Production Support
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Capital
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Support
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Incident Management
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ROOT
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Shell Scripting
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Root Cause Analysis
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Checks
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Trading
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Analysis
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Unix
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Developers
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Infrastructure
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Linux
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Troubleshooting
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Business
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SQL
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Python
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Management