About this role
KEY ACCOUNTABILITIES
End-to-end transport planning and execution
-
Manage complex transport planning activities, including carrier assignment, scheduling, acceptance/refusal handling, and resolution of planning conflicts and capacity constraints
-
Coordinate high-priority, time-critical, and business-sensitive shipments requiring advanced operational judgement
-
Manage transport planning activities, including multi-stop, cross-border, intercompany, and customer-specific transport requirements
-
Review unplanned orders, capacity shortages, and carrier refusals, identifying suitable alternatives and recommending appropriate solutions
-
Ensure transport plans are aligned with customer requirements and carrier capacities
-
Manage and coordinate outbound, inbound, return, and international shipment activities across all transport modes
-
Coordinate transport activities with internal logistics stakeholders in addition to other service lines and functions to ensure successful execution
-
Negotiation and onboarding of carriers in alignment with Procurement
-
Verification of invoices and approval of costs for logistics services
-
Handling of transport claims (damages, losses, delays) in coordination with carriers, insurance, and internal stakeholders
-
Ensure adherence to transport-related Omya standards and legal compliance requirements
Stakeholder management and communication
-
Collaborate closely with the Team Lead Transport to ensure operational priorities and service commitments are achieved
-
Partner with internal stakeholders across different service lines and functions to align transport execution with requirements
-
Coordinate daily operations with carriers, freight forwarders, customs agents, and 3PL providers
-
Communicate transport disruptions, operational risks, and corrective actions in a timely and transparent manner
-
Support customer and stakeholder escalations through effective issue resolution and cross-functional coordination
Team leadership and people development
-
Lead, coach, and develop Transport Specialists ensuring effective day-to-day performance and workload management
-
Set clear objectives, priorities, and performance expectations for the team, in line with regional logistics targets
-
Drive capability building through training, upskilling, and knowledge sharing
-
Foster a culture of accountability, collaboration, service orientation, and continuous improvement within the transport organization
-
Support recruitment, onboarding, succession planning, and talent development
Continuous improvement and digitalization
-
Monitor transport execution performance and identify trends, exceptions, claims, and operational improvement opportunities
-
Analyze recurring transport issues and contribute to root-cause investigations and corrective action plans in alignment with logistics process experts
-
Contribute to transport KPI achievement by proactively addressing operational bottlenecks and service risks
-
Support implementation of new transport tools, systems, and process enhancements
-
Drive transport-related cost optimizations by identifying savings levers (e.g. consolidation, mode shift, routing) and implementing improvement measures
JOB REQUIREMENTS
Education
- University degree in Logistics / Supply Chain Management / Business Administration / Industrial Engineering or related field or equivalent working experience
Experience
-
Minimum 3 years of relevant working experience in a related position, leadership responsibilities beneficial
-
Hands-on experience with transport planning, scheduling, and execution across multiple modes and related documentation, compliance, and customs requirements
-
Experience working with carriers, freight forwarders, and 3PL partners, including SLA follow-up, exception handling, and claims
-
Knowledge and skills
-
Strong knowledge of end-to-end transport processes including planning, scheduling, orchestration, execution, exception and claims handling, and documentation
-
Deep knowledge of transport modes and regulations
-
Strong understanding of Incoterms, customs and trade compliance basics, dangerous goods regulations, and transport-related internal controls
-
Evidence-based approach to problem-solving, with strong quantitative and qualitative analysis skills
-
Excellent organizational skills
-
Creative and critical thinking skills
-
Strong know-how in SAP (MM, SD / LE), transport-related systems (TMS, WMS, etc.) and MS Office
-
Other requirements
-
Proficient command of both oral and written English and additional local language(s) is an asset
-
Willingness to travel up to 5%
-
POSITION SCOPE
-
Reporting Line(s)
-
Solid line(s) to: Team Lead Transport