Senior Specialist - Cybersecurity Production Support - Saudi Arabia 🇸🇦

Senior Specialist – Cybersecurity Production Support – Saudi Arabia 🇸🇦

We are looking for a Senior Specialist – Cybersecurity Production Support to join our team in Saudi Arabia.

Job Overview: The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments.

Key Responsibilities

• Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions.
• Monitor cybersecurity platforms, dashboards, alerts, and operational activities.
• Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization.
• Manage and maintain SOAR workflows, playbooks, and automation processes.
• Support VPN infrastructure including secure remote access and site-to-site connectivity.
• Perform Incident, Problem, and Change Management activities following ITIL practices.
• Conduct Root Cause Analysis (RCA) for security incidents and platform issues.
• Support Cyber Incident Response activities including investigation and remediation.
• Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP).
• Maintain security documentation, runbooks, SOPs, and operational reports.
• Collaborate with security teams, infrastructure teams, and vendors for issue resolution.

Requirements

• Bachelor’s degree in Cybersecurity, Information Security, Computer Science, or related field.

• 4–8 years of experience in cybersecurity production support within enterprise or financial environments.

• Hands-on experience with:

• SIEM platforms (Splunk Enterprise / Splunk ES preferred)

• SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar)

• VPN technologies (IPSec / SSL VPN)

• Security monitoring and incident response

• Strong understanding of cybersecurity operations, threat detection, and log analysis.

• Experience with ITIL Incident, Problem, and Change Management.

• Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred.

• Basic scripting knowledge (Python, PowerShell, or similar) is preferred.