Senior Solutions Engineer, Enterprise - Central & West

Job title: Senior Solutions Engineer, Enterprise - Central & West

About the Role Senior Solutions Engineer, Enterprise - Central & West is Atlassian's pre-sales role focused on enterprise business in the Central & West region. You will be a product expert in the sales cycle, solving our enterprise customers' hardest business problems with Atlassian products and helping close enterprise deals.

What You'll Do

• Partner with account teams and channel partners with Fortune 500 customer accounts, tracking the overall customer profile, business problems and complexities, roadmaps, and solution success to optimize the customers within your account team territory
• Participate in customer discovery to understand the customer's current state, what business problems they want to solve, and map back to Atlassian products, platforms and solutions
• Probe for and identify additional opportunities for cross-product/solution expansion
• Investigate, discover, and assess client pain points
• Be a product expert of Atlassian software in the pre-sales process, articulating and showing the customer the value of the software and how it can change their way of working
• Have a broad understanding of full Atlassian product and solution offerings and paint a compelling story of how they work together to unlock the power of teams
• Lead compelling value-based demonstrations, both standard and customized, flexing across multiple different stakeholder needs
• Understand, lead, and guide the customer's technical needs in the sales process to gain buy-in from the customer on Atlassian being the right decision
• Proactively forge strong partnerships with aligned account executives, regularly discussing pipeline, current and upcoming opportunities and needs, bi-directional feedback, and ways to improve the selling cycle together
• Understand, track and document product feedback and competitive intelligence from customers and advocate for the development internally by documenting and sharing with product management
• Continuously learn, develop and refine your pre-sales and product, solution and platform offering knowledge and sales processes and Atlassian products progress

What We're Looking For

• 5+ years of experience interacting with enterprise customers in a pre-sales capacity, with excellent communication, strong presentation skills to multi-level audiences, and unmatched agility to do what it takes to get the job done
• Creative problem solver who can interpret complex business problems, boil them down into solutions, and collaborate with prospects, partners, and the Atlassian sales team to deliver compelling value-based solutions
• Equally comfortable in both a business and technical context, interacting with executives or talking shop with strong technical audiences
• You love to learn, continuously grow and challenge yourself, are open to giving and receiving feedback, tolerate failure, love to win, hate to lose, and are passionate about making customers and Atlassian successful
• You’ve got a customer-centric mindset, with a proven track record in building executive relationships with customers and rallying internal teams to collaborate across the company to meet our customers' needs

Compensation & Benefits

• Base pay ranges in the United States: Zone A: $168,300 - $219,725; Zone B: $151,200 - $197,493; Zone C: $139,500 - $182,132
• This role may also be eligible for benefits, bonuses, commissions, and equity
• Atlassian offers a wide range of perks and benefits designed to support you and your family, including health and wellbeing resources and paid volunteer days