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Senior Solution Sales Executive - Service Management, Mid Market, SEA

Atlassian
Remote (SEA)
Remote

About this role

Job title: Senior Solution Sales Executive - Service Management, Mid Market, SEA

About the Role Senior Solution Sales Executive for Jira Service Management focused on Southeast Asia (SEA). This role is responsible for developing and executing a sales strategy to drive revenue growth, defining a clear territory vision, and collaborating with cross-functional teams to ensure customer satisfaction and retention.

What You'll Do

  • Develop and execute a sales strategy to drive revenue growth for Jira Service Management in the SEA market.
  • Define and implement a clear vision for your territory and plan/communicate regularly on funnel/account/territory status, resource requirements, challenges, and successes.
  • Work with cross-functional teams, including Enterprise Advocate, Marketing, Customer Success, and Product, to ensure customer satisfaction and retention.
  • Represent Jira Service Management at industry events and conferences.
  • Provide accurate sales forecasts and reports to senior management team located in Australia.
  • Work closely and openly with Atlassian partner management as well as directly with our partners who range from the world's largest IT service providers to other sales and service firms of all shapes and sizes.
  • Be part of the very first few hire of the Solution Sales Executive team for Jira Service Management in SEA.
  • On your first day, we'll expect you to have: At least 7 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors. Experience in the ITSM market and familiarity with any mainstream service management solutions is a must. Experience working with Korea customers, be able to work with local SI partners to respond to RFP/RFI. Comfortable of making independent decision driving Co-sell and GTM campaign with other Atlassian team and channel partners in the SEA market. Fluency in English is required. Certified in ITIL is a plus but not mandatory.

What We're Looking For

  • At least 7 years of experience in Sales, with a proven track record of achieving and exceeding sales targets in technology vendors.
  • Experience in the ITSM market and familiarity with any mainstream service management solutions.
  • Experience working with Korea customers and ability to work with local SI partners to respond to RFP/RFI.
  • Comfortable making independent decisions driving Co-sell and GTM campaigns with Atlassian team and channel partners in SEA.
  • Fluency in English is required.
  • ITIL certification is a plus but not mandatory.

Nice to Have

  • ITIL certification (nice to have).

Compensation & Benefits

  • Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.

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