Senior Solution Engineer - AI Workforce

Senior Solution Engineer - AI Workforce

United States, Multiple Locations

Job description

Company and benefits

Job number

200056312

Date posted

Oct 30, 2026

Work site

0 days / week in-office – remote

Travel

25-50%

Profession

Technology Sales

Discipline

Solution Engineering

Role type

Individual Contributor

Employment type

Full-Time

Overview

In AI Business Solutions, our purpose is to empower organizations to transform the way they work by harnessing the full potential of artificial intelligence. We guide customers through the evolving digital landscape, enabling them to unlock new opportunities, enhance productivity, and deliver exceptional employee and customer experiences. By integrating advanced AI capabilities across devices, cloud platforms, and everyday business applications, we help organizations realize seamless, innovative, and secure solutions that drive sustained growth and success in the AI era.

As a Senior Solution Engineer – AI Workforce, you will lead technical engagements that drive AI transformation for enterprise customers. This Senior Solution Engineer role is divided into two sub-categories – Microsoft 365 Copilot and Microsoft Cloud Endpoint. Candidates will need expertise in at least one of those two areas. This role is deeply technical, responsible for owning the technical win strategy, delivering compelling demonstrations, and guiding customers through envisioning sessions that align their business goals and technical requirements. As a trusted advisor, Solution Engineers ensure that governance, security, and compliance are embedded in every conversation to build confidence and drive decision-making.

This role is pivotal in shaping the future of work by enabling customers to realize the full potential of AI-powered productivity. You will collaborate closely with sales, customer success, engineering, and partner teams to remove technical blockers, generate pipeline, and ensure seamless handoffs for deployment and adoption. Your success will be measured by technical wins, customer adoption, partner engagement, and your contributions to a high-performance, learning-oriented team culture.

We are currently looking for Senior Solution Engineers - AI Workforce to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Develop and maintain expert level technical subject matter expertise in Microsoft products and product differentiators including:

• Microsoft 365 Copilot role: Microsoft 365 Copilot, Copilot Chat, Copilot Studio & Agents

• Microsoft Cloud Endpoint role: Microsoft Windows 365, Azure Virtual Desktop, Intune, Entra ID, and Cloud Native Management

• Scale Customer Engagements and be a trusted advisor and consultative technical seller with a growth mindset by de