About this role
Job title: Senior Software Engineer – Logging, Diagnostics & Post-Release Incident Analysis
About the Role
Join the PlayStation Portal Platform team as a Senior Software Engineer to lead the design, development, and operation of Logging and Diagnostics infrastructure that enables rapid detection, investigation, and resolution of post-release Performance, Stability, and Platform Quality issues. You will build scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks that empower engineering teams to perform efficient root cause analysis of field issues. This role requires close collaboration with Engineering, Quality Engineering (QE), Customer Support, Security, and Product teams.
What You'll Do
- Lead the design, development, and operation of Logging and Diagnostics infrastructure supporting post-release issue detection, investigation, and resolution.
- Build scalable Logging Architecture, Crash Diagnostics, and Incident Analysis Frameworks to enable efficient root-cause analysis of field issues.
- Collaborate with Engineering, QE, Customer Support, Security, and Product teams to reduce time from issue discovery to resolution.
What We're Looking For
- Proven experience as a software engineer leading the design, development, and operation of logging and diagnostics infrastructure.
- Hands-on experience with building scalable logging architectures, crash diagnostics, and incident analysis frameworks.
- Excellent cross-functional collaboration skills with Engineering, Quality Engineering, Customer Support, Security, and Product teams.