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Senior Software Engineer I

American Express
hybrid
Bengaluru, KA, India

About this role

Senior Software Engineer I

Job Description

As a Senior Software Engineer I, you will help advance Mission Control’s Automation First strategy by engineering scalable, reliable automation capabilities that reduce operational toil, accelerate incident remediation, and improve service availability. This role will focus on building and evolving automation solutions across the Mission Control ecosystem, including using automation framework Incident Pilot, AIOps integrations, event-driven remediation workflows, self-healing patterns, observability-driven triggers, and automation enablement during onboarding. You will partner closely with Operations Engineering, Tools Engineering, SRE, App Support, and onboarding teams to convert repeatable production support activities into governed, measurable, and resilient automations.

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