Senior Shop Assistant

Adidas

PURPOSE & IMPACT ON ORGANIZATION: Contributes to meeting or exceeding store sales and KPI targets by:

• Building an emotional connection with customers and living the Brand Values
• Serving and selling to customers and conscientiously executing store operations
• Using his/her expertise and experience to provide feedback and support to selected team members

KEY RESPONSIBILITIES

• Is aware of store targets and actively works to meet or exceed these by using all the
• resources available inside and outside of the store
• Identifies improvement opportunities and communicates suggestions to store
• management to drive commercial success
• Is a role model for customer service and boosts sales and Brand experience by using
• advanced sales techniques and appropriate elements of the adidas customer service
• model
• Shares his/her customer service experience and trains selected team members to
• fine-tune their service skills
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and
• customer loyalty in his/her Category
• Guides and trains selected members of the team on basic core and seasonal product
• knowledge
• Maintains an appealing, easy-to-shop environment for customers by consistently
• executing visual merchandising and housekeeping standards
• Complies with store policies and procedures to maintain a safe shopping and
• working environment
• Ensures the product offer in the store is made available to customers by assisting
• with deliveries and replenishing the sales floor
• Completes sales transactions quickly and accurately while adhering to cash
• protection procedures
• Minimizes loss by actively maintaining sales floor awareness while serving
• customers
• Collaborates productively and respectfully with team members to meet or exceed
• store goals
• Makes himself/herself available to support other team members when needed
• Communicates a desire to learn and seizes all available opportunities to drive his/her
• development and increase performance

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of Polish and intermediate speaker of English
• Advanced Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Minimum 6 months’ work experience in a sports/fashion customer- and commercialfocused retail environment with advanced selling experience and solid product, retail

• and industry understanding

• Basic numeracy and literacy and advanced verbal communication skills (additions

• based on market needs)

• At adidas, we strongly believe that embedding diversity, equity, and inclusion (DEI) into our culture and talent processes gives our employees a sense of belonging and our brand a real competitive advantage.

• – Culture Starts With People, It Starts With You –

• By recruiting talent and developing our people to reflect the rich diversity of our consumers and communities, we foster a culture of inclusion that engages our employees and authentically connects our brand with our consumers.

Job Title:

• Senior Shop Assistant

TEAM:

• Retail

Location

Gdańsk

State:

PM

Country/Region:

PL

Contract Type:

Full time

Number:

551112

Date:

Oct 19, 2026