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Senior Service Delivery Consultant – Configuration Deployment

SimCorp A/S
Mexico City
Hybrid

About this role

About the Role Senior Service Delivery Consultant will support the Configuration Deployment Service (CDS) within SimCorp's global SaaS Operations delivery unit. You will work remotely with cross-located teams and directly with clients to promote configurations from source to target environments via highly automated procedures.

What You'll Do

  • Support the CDS team to be efficient and accountable for service delivery across different time zones.
  • Engage in configuration deployments and contribute to service deliveries and client meetings.
  • Plan and prepare deployment windows with the client and the team.
  • Create configuration packages based on client definitions and follow up on deployments.
  • Document and report in line with defined service procedures.
  • Collaborate with Service Owners and client stakeholders.
  • Advise on process improvements based on lessons learned from daily operations.
  • Play an active part in our global Configuration Deployment Service network.

What We're Looking For

  • Master in Computer Science, Natural Science, Economics or similar qualification.
  • Experience configuring and deploying components of complex standard software applications in the financial sector or financial services industry.
  • Technical affinity, eager to engage and learn new technical content.
  • Experience in Windows Server environments and exposure to cloud technologies.
  • Interest in or basic knowledge about processes in the investment industry.
  • Service-minded with a positive mindset; experience working in ITIL framework.
  • Ability to work in a fast-paced environment with significant impact on results; proficient analytical skills; solution- and result-oriented.
  • Ability to prioritize tasks to meet deadlines.
  • Fluent in English (speaking and writing).

Compensation & Benefits

  • Attractive salary and bonus scheme; strong work-life balance; tailored development opportunities to support the direction you want to take.

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