About this role
Job title: Senior Service Center Technician
About the Role The Senior Service Center Technician will be responsible for readying equipment for field service activities at customer sites in a safe and efficient manner. This role works with more advanced and multi/complex systems, proactively troubleshoots systems, works with mechanical, electrical, diesel equipment conditions, conducts preventative maintenance and parts inventory, and anticipates and corrects safety issues (both Company and Customer owned equipment). Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers.
What You'll Do
- Create and maintain safe working environment and culture within the organization
- Take care of company property
- Demonstrates high impact culture through innovation, accountability and empowerment
- Must be able to function in a team environment
- Usually works with little to no supervision
- Works independently and has ability to lead/coach/guide/motivate
What We're Looking For
- HS diploma or equivalent; capable of obtaining a CDL, class A or B with applicable endorsements
- Education & Experience: 3 to 7 years of technical work experience
- Preferred: Technical military background
- Experience with electrical, mechanical, diesel, fusion depending on business unit
- Ability to obtain all required customer clearances (TWIC, DISA, etc.); ability to obtain DOT Medical card; clean driving record
- Proficient with Microsoft Office and smart devices; customer service experience; strong troubleshooting and communication skills
- Must be able to work without direct supervision and provide coaching to junior technicians
Nice to Have
- Technical military background
Compensation & Benefits
- Generous PTO package and paid holidays
- Generous retirement savings plan
- Customizable health, dental and vision insurance (eligible on first date)
- Career progression plans
- Reward and recognition programs
- Paid parental leave
- Tuition Reimbursement
- Company Wellness Program
- Employee Discount Program
- Paid Volunteer Program (Xylem Watermark)
- Commitment to inclusion and equality in the workplace