About this role
**Key Outputs
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Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
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Open work orders and order parts. Close work order on job completion.
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Invoice external customers and process invoices to debtors.
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Create and accept quotes.
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Check credit limits and equipment history.
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Effectively manage work in progress
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Capture, process and analyse job costing elements (Labour, travel,expenses, bought outs, SIMS, hours)
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Accurately capture relevant data from external and internal customers
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Generate purchase orders for internal and external suppliers
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Accurately capture labour hours worked by the service employees
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Follow up with external and internal customers and suppliers to ensure complete information and data capture
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Resolve internal and external customer as well as supplier queries
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Accurately control relative end-to-end processes
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Maintain relevant administrative environment
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Accurately invoice customers for work completed
Qualification, Experience and Competencies**
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Grade 12
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Two years relevant administration experience
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An understanding of relevant CS processes
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Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM/NAXT) and report writing.
-
Open work orders and order parts. Close work order on job completion.
-
Invoice external customers and process invoices to debtors.
-
Effective communication
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Effective self-management and performance ownership
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Create and accept quotes.
-
Check credit limits and equipment history.
-
Effectively manage work in progress
-
Capture, process and analyse job costing elements (Labour, travel,expenses, bought outs , SIMS, hours)
-
Accurately capture relevant data from external and internal customers
-
Generate purchase orders for internal and external suppliers
-
Accurately capture labour hours worked by the service employees
-
Follow up with external and internal customers and suppliers to ensure complete information and data capture
-
Resolve internal and external customer as well as supplier queries
-
Accurately control relative end-to-end processes
-
Maintain relevant administrative environment
-
Accurately invoice customers for work completed.