Senior Scrum Master – 3PL & WMS

Job Description

Position Title

Senior Scrum Master – 3PL & WMS (Contract)

Location

Canada (must be Canada-based)

Duration:

6+ month contract (expected to extend)

Job Type:

Contract

Work Model:

Remote

About the Opportunity

McKesson is seeking an experienced Scrum Master to lead agile delivery within its 3PL (Third-Party Logistics) and Warehouse Management System (WMS) service area. This role will support a team responsible for delivering ongoing enhancements, driving agile best practices, and coordinating delivery activities across interconnected supply chain services. The successful candidate will help maintain strong Scrum discipline while partnering effectively with teams operating in more traditional project delivery models.

Key Responsibilities

• Facilitate Scrum ceremonies including sprint planning, daily stand-ups, retrospectives, sprint reviews, and backlog refinement sessions.

• Coach team members on agile principles, Scrum best practices, and continuous improvement initiatives.

• Manage the flow of enhancement work and coordinate priorities based on business needs, team capacity, and skill alignment.

• Identify, track, and remove delivery impediments while coordinating cross-team dependencies with other Scrum Masters and stakeholders.

• Monitor and report on delivery metrics including velocity, burndown, backlog health, SLA adherence, and overall team performance.

• Maintain Jira boards, workflows, reporting, and data accuracy to ensure proper tracking and visibility of work.

• Support release planning, UAT readiness, demonstrations, and production deployment activities.

• Drive process improvements across delivery management, incident management, and work intake processes.

• Must-Have Qualifications

• 8-10+ years of experience serving as a Scrum Master in agile software delivery environments.

• Active Agile certification such as CSM, PSM, A-CSM, PMI-ACP, or SAFe Scrum Master.

• Strong project management experience including planning, stakeholder communication, risk management, and dependency coordination.

• Advanced Jira experience including board administration, workflow management, backlog grooming, and reporting.

• Experience tracking and communicating delivery metrics such as velocity, burndown, SLA performance, and backlog health.

• Experience supporting UAT cycles, demonstrations, and production release activities.

• Must be based in Canada and eligible to work in Canada.

• Nice-to-Have Qualifications

• Experience with Warehouse Management Systems, preferably Manhattan WMS.

• Background supporting 3PL, logistics, distribution, or supply chain operations.

• Experience working with enhancement or support teams balancing project delivery with operational SLA commitments.

• Experience in large enterprise environments where agile teams collaborate with waterfall-based programs.

• Exposure to SAP and supply chain technology platforms.

• Healthcare, pharmaceutical, or distribution industry experience.

• Required Experience

• 8+ years of Scrum Master and agile delivery experience.

• Logistics, supply chain, warehousing, or distribution industry experience preferred.

• Hands-on experience with Jira administration, reporting, and agile delivery management.

• Experience managing cross-functional delivery teams and coordinating dependencies across multiple workstreams.

• Education & Certifications

• Bachelor's degree, diploma, or equivalent combination of education and professional experience.

• Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMI-ACP, SAFe Scrum Master, or similar Agile certification required.