About this role
About the Role Join Merkle, a dentsu company, as a Senior Salesforce Solution Architect to help design and deliver digital transformation strategies and scalable platform solutions. This Talent Community is for professionals open to onsite work in Geneva, enabling collaboration with development, UX/design and content teams to guide architecture and client engagements.
What You'll Do
- Develop digital transformation strategies, concepts and specifications for the implementation, enhancement and improvement of innovative platform solutions
- Facilitating and guiding projects, to ensure business and technology are aligned
- Directing and supervising scalable client engagements on overall technological architecture
- Ensuring re-use and scale of our knowledge and methods
- Sharing, training and mapping client's needs to Merkle capabilities
- Acting as advisor or mentor for more junior colleagues on their project work and career development
- Gathering of business requirements and translating them into workable digital solution specifications in the form of user stories and acceptance criteria
- Defining and enhancing industry and client specific architectures
- Advising the client on architectural solution aspects within their Vertical
- Closely collaborating with the development teams, UX / Design teams and content teams (onsite and/or offshore)
- Preparing and facilitating client workshops for idea creation and solution finding
- Staying up to date, or ahead, of digital trends in the market and understands how they impact the client's business
What We're Looking For
- Degree in Computer Science and Information Technology or similar
- Proven track record in leading global CRM multi-cloud implementations in complex environments
- Solid knowledge of Salesforce Service Cloud and Data Cloud
- Strong client facing profile
- Salesforce architect certifications highly recommended (Application, system, integrations, data, sharing and visibility architect)
- TOGAF or equivalent enterprise architecture knowledge is a plus
- Fluency in French & English
- Availability for the onsite presence in Geneva
Nice to Have
- Experience working in a global, multi-country delivery model
- Experience with Merkle/Dentsu ecosystems is a plus
Compensation & Benefits
- 25 days of holidays
- 2 volunteer days for charitable activities
- Mental health support: 3 extra wellness days, Mental Health First Aider, Employee Assistance program
- 40-hour work week with overtime compensation
- Flexible working hours (flextime)
- Independent home office management
- State-of-the-art, ergonomic offices; pet-friendly
- Full access to Dentsu Academy; on-site learning, online language courses
- Learning Allowance: 40 extra hours per year for development
- Corporate benefits platform; referral bonus program
- Team events and monthly gatherings