About this role
Senior Sales Managers
Job Description
- Achieve daily targeted number of sales calls with effectiveness and document all interactions in the CRM system
- Develop business leads for the Hotel on a weekly basis and maintain a robust pipeline of prospective accounts
- Prepare monthly list of accounts to penetrate for the following month with detailed market analysis
- Plan a minimum of 2 site inspections and entertainment meetings per week with qualified potential accounts or new accounts
- Prepare monthly action plan for main market segment aligned with overall hotel revenue objectives
- Perform monthly review of account profile on room nights production and average rate to identify growth opportunities
- Monitor competitors' rate strategy, account penetration, and marketing activities to maintain a competitive edge in the market
- Fully responsible for accounts under his/her management, including contracting, updating profile, and renewing contracts in a timely manner
- Update management on VIP arrivals, meet and greet accordingly, and ensure exceptional service delivery
- Up-sell, cross-sell, and promote Hotel facilities and services at every available opportunity to maximize sales revenue
- Conduct negotiations to achieve the best profit margins and competitive rates for the Hotel while maintaining client satisfaction
- Attend hotel clients and local community business events to network and maintain high visibility within the market
- Update Director of Sales and Marketing on market trends, business leads, and competitive intelligence on a regular basis
- Mentor and support junior sales team members, providing guidance on sales techniques and account management best practices
- Track and report on key performance indicators (KPIs) including conversion rates, average deal size, and revenue targets
Qualifications
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Bachelor's degree in Hotel Management, Hospitality Management, Business Administration, Marketing, or a related field
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Minimum 5-7 years of sales experience in the hospitality industry, with at least 1-2 years in a senior sales Manager role
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Proven track record of achieving and exceeding sales targets and revenue goals
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Proficiency with Customer Relationship Management (CRM) systems and hotel management software
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Strong negotiation and contract management skills with demonstrated ability to close deals while maintaining profitability
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Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key accounts
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Demonstrated experience in account management, business development, and pipeline management
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Experience with luxury or upscale hotel brands
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Knowledge of group sales, corporate accounts, and event management
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Proficiency in market analysis and competitive intelligence gathering
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Experience mentoring and developing junior sales team members
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Additional Information
WHAT IS IN IT FOR YOU:
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Come As You Are
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Work With Purpose
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Grow, Learn and Enjoy
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Explore Limitless Possibilities
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Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
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LET
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YOUR PASSION SHINE
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We foster
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our creativity, our excellence and progressiveness. We interconnect with
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each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in
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being part of a wider global team leading the way in local sustainability
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initiatives. Working together with our communities, we will empower you to
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make your own meaningful impact.
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LEARN ABOUT US
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Let your passion shine
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We take pride
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in promoting heartfelt hospitality with
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a French Zest, valuing passion, excellence
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and emotional intelligence. We pioneer
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a committed and sustainable approach
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to luxury, encouraging
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openness and inclusivity. We value
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new encounters with colleagues and
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guests from all horizons with a goal
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of creating a distinctive culture together.
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JOIN US