Senior Sales Engineer, Enterprise

Senior Sales Engineer, Enterprise (Pittsburgh or Cleveland)

About the Role

The Senior Sales Engineer is the technical backbone of the sales organization. This position is responsible for working alongside an account executive to evangelize, design, propose and demonstrate the business value to customers. This is a results-oriented position and you must demonstrate that you can own building the territory with the account executive. This will be done by having a high aptitude in security technology, leadership, and business acumen. You thrive on autonomy while being a productive team member. The character and competency you bring to the sales process is a critical component to this role. Ultimately, you win with integrity and good intent.

Responsibilities

• Provide technical expertise in the form of presentations, demos, POVs and dialog that educates and drives the Arctic Wolf value proposition for prospective customers.

• Have a passion for new-business acquisition sales and obtaining the technical win throughout the buyer’s journey.

• Be an active participant in discovery conversations with prospective customers to understand their needs and validate alignment with Arctic Wolf solutions.

• Thoroughly understand and document customer environments including security tooling, network design, authentication, and cloud services.

• Effectively demonstrate key differentiators by understanding the competitive landscape across endpoint protection, security operations, vulnerability management and cloud security.

• Be present and have strong contacts in the channel communities.

• Participate in activities that drive growth within the territory including webinars, channel enablement, and field marketing events.

• Mentor new hires in a variety of domains including technical knowledge transfer, demo and presentation best practices, and sales processes.

• Help foster a culture of knowledge sharing by taking lead and being a highly active participant in communication channels such as Slack, team meetings, and broader enablement efforts.

• Key Skills

• In depth knowledge of infrastructure components including Networking, Identity Management, Cloud Services, Private Cloud and OS Windows/Linux/Mac.

• Technical understanding of security tools and strategies. E.g., security frameworks, security operations, incident response, SIEM, XDR, EDR/EPP, IPS/IDS/NDR, etc.

• Ability to articulate and demonstrate the business application and value of the Arctic Wolf technology to all audiences, ranging from technical to executive-level decision makers.

• Hands-on solution demo & POV capability for endpoint and XDR solutions.

• Excellent written, verbal, presentation, time management, and attention to detail.

• Understanding of the entire sales process from qualification to closure through the channel partner experience, with the ability to manage via SFDC and other tools

• Knowledge and training in MEDDPICC & Technical Win processes.

• Business Application Experience (e.g., Slack, Salesforce, M365/Office).

• Ability to publicly speak on behalf of Arctic Wolf in larger forums like tradeshows, webinars, channel enablement sessions.

• Knowledge in modern application deployment technologies including container and cloud-based models.

• Minimum Qualifications

• 5+ years in a customer-facing role, preferably in a presales engineering capacity or consulting role focused on security solutions

• 5+ years supporting, delivering, or designing enterprise IT systems, security focused systems desired

• Must have extensive technical experience in Networking, Security, Identity Management, Cloud Services, and Windows/Linux/Mac

• Preferred Qualifications

• Bachelor’s Degree

• CISSP, GCIH, CISA, CISM or other security focused certification(s)

• AWS Cloud Practitioner, Microsoft Azure AZ-900, VMware VCP/VCAP or other public/private cloud focused certification(s)

• Demonstrated consistent quota overachievement in previous pre-sales engineering role(s)

• About Arctic Wolf

• At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2025), Best Places to Work – USA (2021-2025), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024-2026), and Kununu Top Company – Germany (2024-2026). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 10,000 customers worldwide and more than 2,000 channel partners globall