About this role
Job Description
Essential Functions:
¨ Lead creation of continued education materials, including demo certifications for core and advanced products & processes. Develop monthly sales call material. Delivering experience and context of slide data.
¨ Provide advanced technical support to sales and support teams, mentoring Jr level SEN Eng and support escalations
¨ Review & test product / software features and supporting sales motion with accompaniment of more senior SEN Eng members. Partner with product and sales teams to align content. Execute product launch sales training.
¨ Owning BGDS slides in SEN team and supporting Jr SEN Eng for business unit for alignment
¨ Execute VOC, VOS, and VOAE. Support development and data collection
¨ Develop / Review ref manuals, guides, knowledge articles to ensure easy user experience and detailed communication. Develop market, compliance and non-technical guidance documentation
Knowledge, Skills, and Abilities:
¨ Proficient understanding of Cognex products, applications, and relevant industry knowledge for TSE level products to advanced products
¨ Advanced knowledge of LMS, CRM (Salesforce), and data reporting tools (PowerBI)
¨ Advanced presentation skills with the ability to simplify and deliver complex technical information
¨ Strong cross-functional collaboration skills
¨ Able to analyze and respond to VoC and VoS insights
¨ Travel up to 30% to support internal meetings, training and customer visits
Minimum education and work experience:
¨ Bachelor’s degree and 4-6 years in technical sales enablement or training
¨ Proficiency in using LMS, Salesforce, and PowerBI, and experience in customer-facing roles
¨ Travel up to 30% to support internal meetings, training and customer visits
Must possess English language proficiency as a minimum for the role