Senior Sales (30hr)

THE GIG

Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.

THE STUFF THAT SETS YOU APART

• Achieving your own sales targets and motivating the team to reach theirs
• Provide excellent customer service at all times
• Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc
• Follow all H&S procedures to maintain a healthy, safe and tidy work environment
• Handle till transactions in line with operating procedures
• Handle more complex enquiries from customers
• Assist management team in coaching and mentoring more junior members of the team
• Act as key holder and assume responsibility for store for short periods in the absence of the manager
• Any other reasonable task as instructed by the store management team

OUR FUNDAMENTAL QUALITIES

It’s never just a job at Dr. Martens. It’s a way of life.

We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.

Working for Dr. Martens is everything you’d expect it to be. We’re a diverse, passionate bunch who believe each role is as unique as the person who does it.

To be our Senior Sales Assistant you will possess these qualities;

• Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
• Working with a fashion/lifestyle brand would be a bonus!
• Strong understanding of customer service and how this can be driven in a team
• Strong communication skills with the ability to inspire
• Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
• Experience of leading a team to drive sales
• Professional, but also authentic and fearless!

WHAT’S IN IT FOR YOU?

• Welcome pair of Docs
• 65% off all footwear & 50% off all accessories
• Opportunities for growth
• Bonus incentives
• 2 paid volunteer days per year
• Pension contribution
• Complimentary access to virtual GP via the RetailTrust
• Access to our Employee Assistance Programme & Mental Health First Aiders

Interested? Apply now!

At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers.

We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included, whatever their role in the Dr. Martens community.

BENEFITS

• Being part of Dr. Martens means joining a global community built on self-expression, courage and care. We want our people to feel valued, supported and empowered to thrive, both inside and outside of work. From wellbeing and recognition to experiences that connect you with our brand and culture, these core benefits are some of the ways we support our teams around the world. While some benefits differ by location, our commitment to our people remains the same.

• Welcome Free Pair of Docs

• Staff Discount

• Development Programmes

• Employee Assistance Programme

• Volunteer Days

• Vacation Days

our process

APPLICATION

Start Your Journey

Share your details and tell us a bit about you. This is the first step in exploring how your experience, perspective and potential could add to our world.

VALUES INTERVIEW

Values in Action

We’ll talk about what drives you, what matters to you, and how your values connect with ours. We’re looking for authenticity, curiosity and the way you show up.

EXPERIENCE INTERVIEWS

Make Your Impact

This is your chance to bring your skills, ideas and stories to the conversation. We want to understand the impact you’ve made so far and how you could shape what comes next at Dr. Martens.

OFFER

Your Offer

If it’s a match, we’ll share an offer to join a business where individuality is celebrated and where you’re supported to do your life’s best work.

Onboarding

Welcome to Dr. Martens

You’re in. You’ll join a global community of people who care deeply about what they do, how they do it, and the mark they leave together.

APPLICATION

Start Your Journey

Share your details and tell us a bit about you. This is the first step in exploring how your experience, perspective and potential could add to our world.

VALUES INTERVIEW

Values in Action

We’ll talk about what drives you, what matters to you, and how your values connect with ours. We’re looking for authenticity, curiosity and the way you show up.

EXPERIENCE INTERVIEWS

Make Your Impact

This is your chance to bring your skills, ideas and stories to the conversation. We want to understand the impact you’ve made so far and how you could shape what comes next at Dr. Martens.

OFFER

Your Offer

If it’s a match, we’ll share an offer to join a business where individuality is celebrated and where you’re supported to do your life’s best work.

Onboarding

Welcome to Dr. Martens

You’re in. You’ll join a global community of people who care deeply about what they do, how they do it, and the mark they leave together.

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