Senior Risk Management

ACG_3895_JOB

Our client is a leading fintech company who is looking for a qualified candidate to join their firm.

• Develop, implement, and continuously enhance operational risk management tools, including Loss Data Collection (LDC), Risk and Control Self-Assessment (RCSA), and Key Risk Indicators (KRIs).

• Assess operational risks across payment processes, merchant and partner activities, and significant operational changes. Identify control weaknesses and recommend appropriate mitigation measures.

• Analyze transaction data and monitoring reports to detect unusual behavior and potential fraud risks, and recommend improvements to monitoring rules, alert thresholds, and preventive controls.

• Investigate fraud cases and operational risk incidents in coordination with relevant teams, evaluate potential financial impact, identify root causes, and monitor corrective actions through completion.

• Conduct risk-based KYC/KYB assessments and due diligence for merchants and partners, including recommending appropriate risk classifications, onboarding conditions, and ongoing monitoring requirements.

• Provide independent risk assessments and recommendations for merchant and partner disputes, working closely with Operations, Business, Legal, and Compliance teams to support resolution.

• Review new products, services, and material operational changes prior to implementation, provide independent risk opinions, and follow up on required risk controls.

• Develop and maintain risk management policies and procedures covering e-wallets, payment gateways, collection and disbursement services, remittance, and cross-border payment activities in coordination with relevant stakeholders.

• Monitor the effectiveness of existing risk controls and mitigation plans, and escalate material risks, incidents, and overdue corrective actions when necessary.

• Prepare periodic and ad-hoc risk reports highlighting key risk exposures, incident trends, control weaknesses, and recommended actions.

• Issue fraud risk alerts and provide practical guidance to internal teams and customers regarding emerging fraud patterns and preventive measures.

• Coordinate assigned risk initiatives and provide professional guidance to junior team members when required.

Requirements

• Bachelor’s degree in Banking & Finance, Business Administration, Information Systems, or a related discipline.

• At least 3 years of experience in a similar operational risk, fraud risk, payment risk, or related role within a fintech company, payment service provider, bank, or financial institution.

• Hands-on experience with digital payment products or services, including e-wallets, payment gateways, collection and disbursement services, card payments, remittance, or cross-border payments.

• Practical experience developing or implementing risk management tools such as RCSA, KRIs, and loss or incident reporting frameworks.

• Ability to independently conduct risk assessments, investigate incidents, perform root cause analysis, and recommend practical and effective controls.

• Good understanding of payment transaction flows, merchant and partner risks, KYC/KYB processes, and common fraud patterns.

• Strong analytical skills and proficiency in Excel. Experience with SQL, BI tools, or transaction monitoring systems is considered an advantage.

• Strong communication and report-writing skills, with the ability to communicate risk issues clearly and collaborate effectively across functions.

• Ability to read professional documents, prepare reports, and communicate effectively in English.

• Experience in remittance or cross-border payment services is preferred.

Benefits

• Competitive salary with performance-based incentives.

• Comprehensive annual bonus programs based on individual and company performance.

• Young, dynamic, and collaborative working environment.

• Complimentary daily lunch provided by the company.

• Regular company trips, team-building activities, parties, and internal engagement events.

• Ongoing professional development opportunities through regular training programs.

• Annual performance reviews to recognize achievements and support career development.

• Full participation in social insurance, health insurance, unemployment insurance, and company-organized periodic health check-ups.

• Additional private health insurance coverage for management-level employees.

• Contact: Thao Phan*

• Due to the immense number of applications, only shortlisted candidates will be contacted.**