About this role
Senior Rewards Advisor
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
As part of Mondelēz International Digital Services, you work with the services operations capability leads to ensure that defined processes and tools (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.) are used to provide impeccable service to the organization. You and your team will define and carry out resourcing plans that deliver efficient organizational performance
How you will contribute
In this role, you will oversee compliance monitoring, quality assurance and data protection activities and ensure the effective use of enabling technology, including case management tools. In addition, you will plan for and make sure that daily activities are completed, and implement and monitor quality standards for your team, including reviewing and adjusting key performance indicators and service level agreements to drive continuous improvement. You will also monitor, analyze and improve team performance to improve customer satisfaction. As a people leader, you will coach, motivate, train and inspire direct reports, provide guidance and direction to your team to ensure they are providing excellent responses to queries and requests, and manage individual performance.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Data management
- Leading teams, coaching and mentoring
- Managing performance driven by service level agreements and metrics
- Relationship management with a client focus
- Problem solving and analytical skills
- Communicating effectively, verbally and in writing
- Process management skills
- Working in a shared service organization a decided advantage
More about this role
Purpose of the role
Support My Rewards Team Lead in providing Compensation & Benefits (C&B) tools to enable Mondelez to attract, retain and motivate its employees with a competitive remuneration package.
Coordinate C&B related HR processes/activities and provide professional C&B support to CU/Country Line Managers and People Lead(s) to apply companies‘ C&B Policies, Practices and Guidelines in a consistent way.
Main Responsibilities
- Lead and develop a direct report and work closely with other departments – such as Finance, Legal on C&B related topics.
- Provides consulting support to the Company's employees and Line Managers, prepares information materials for employees on issues of compensation and benefits. Conduct Induction on C&B area for new hires and Line Managers.
- Prepares analytical information and completing salary/benefit surveys data and questionnaires (Mercer, Hay, etc.). Afterwards provides the comparative analysis of the Company's practice and trends in the market in the area of benefits and salary range setting.
- Coordinate annual Year End Review Cycle: verifying all the data in Workday; ensure all mistakes are corrected; test and check calculations in Workday including MIP and Merit Increase; support all Line Managers with their ques