Senior Revenue Operations Manager

Job title: Senior Revenue Operations Manager

Are you looking for purpose-driven work where you can make a positive impact on communities around the world? If so, then Committee for Children is an amazing place to grow your career as a Revenue Operations Manager. We’re a social enterprise dedicated to advancing the well-being of children through the development of essential human skills. As a Revenue Operations Manager at CFC you'll lead the strategy, systems, and operating processes that support the full revenue lifecycle across Marketing, Sales, and Client Success. This role is responsible for building and scaling the organization’s revenue operations function by establishing forecasting discipline, trusted reporting, CRM strategy, and operational practices that improve pipeline visibility, revenue predictability, customer acquisition and retention, and leadership decision making. As both a strategic leader and hands on operator, this position partners cross functionally to establish the infrastructure, processes, and insights needed to support sustainable growth.

What you’ll do when you join us:

Revenue Operations Strategy & Leadership

• Own the forecasting process and establish a repeatable pipeline-to-forecast methodology.
• Lead and continuously improve the end-to-end revenue operating model across Marketing, Sales, Client Success, and Finance.
• Identify operational opportunities and lead initiatives that improve scalability, efficiency, and cross functional alignment.
• Translate revenue data into actionable insights that improve forecasting, pipeline health, customer acquisition and retention, and leadership decision making.
• Manage and develop the Revenue Operations Specialist while helping build a scalable RevOps function.

Forecasting, Reporting & Analytics

• Establish governance for key SaaS metrics, reporting standards, and data quality to create a trusted source of revenue information.
• Partner with Business Intelligence and finance to design and guide development of dashboards and self-service reporting at all levels that provide visibility into pipeline, customer health, forecasting, sales productivity, win/loss trends, customer retention, churn, expansion, renewal risk, and revenue forecast accuracy.
• Own the monthly forecasting cadence by building a repeatable, trusted pipeline-to-forecast process and partnering with Finance and revenue leadership on forecasting, planning, target setting, and leadership or board reporting.
• Partner with Client Success, Product, and Finance to operationalize an Early Warning System for customer health and retention.
• Partner with revenue leadership on territory planning, account segmentation, data-driven sales strategies, and sales capacity planning to support business growth.

Systems, Process & Enablement

• Lead CRM selection, implementation, and optimization, including requirements gathering, vendor evaluation, configuration, testing, training, change management
• Develop and maintain documentation for revenue data hygiene standards, field usage, data quality expectations, reporting logic, and shared definitions that support consistent, accurate, and trusted revenue reporting.
• Design and continuously improve revenue processes across the customer lifecycle, including lead management, opportunity management, quoting workflows, renewals, and customer handoffs.
• Drive adoption and training of consistent CRM practices, documentation, and process improvements that improve data quality and operational effectiveness.
• Evaluate and recommend improvements to the go-to-market ecosystem, partnering with technology teams to optimize integrations, data flow and reporting, and user adoption.
• Provide operational guidance and support for complex sales transactions and non-standard customer scenarios, ensuring appropriate processes, approvals, and data integrity while supporting successful deal execution.

Here’s what we’re looking for:

• 7+ years of progressive experience in revenue operations, including experience supporting a small to mid-sized B2B education SaaS organization.
• Bachelor’s degree or related experience
• Experience building scalable revenue operations processes, operating rhythms, and reporting frameworks.
• Experience leading a CRM implementation, migration, or major system transformation with multiple integration points. Salesforce and/or Hubspot preferred.
• Strong understanding of SaaS go-to-market and revenue operations practices, including pipeline management, forecasting, customer lifecycle stage design, renewals, retention, and other key revenue processes and metrics.
• Advanced reporting and analytical skills, with the ability to design useful dashboards, diagnose performance trends, and communicate insights clearly to technical and non-technical audiences.
• Strong project management skills, including the ability to manage timelines, stakeholders, competing priorities, and change management in a lean environment.
• Demonstrated success operating in both strategic and hands on capacity within a small, fast paced organization.
• Excellent communication, documentation, training, and cross-functional collaboration skills.
• Experience managing and developing team members or leading cross functional initiatives through influence.
• Demonstrated track record of delivering 99%+ forecast accuracy across multiple reporting periods, leveraging data-driven analysis, rigorous pipeline management, and cross-functional alignment to drive predictable revenue outcomes.
• Note: This position is remote; employees are eligible to work remotely in any of the following states: AZ, CA, CO, CT, FL, GA, IL, MA, NJ, NM, NY, OH, OR, PA, TX, VA, WA.
• Travel

Requirements

• This role involves occasional travel to the Seattle office, typically between 1 to 4 times per year depending on the position.

• The annual base pay hiring range for this position is $140,000-$165,000, with a target incentive of 10% of base pay based on achievement of annual organizational goals. Actual base pay takes into account job-related knowledge, skills and experience required for the role, and internal equity.

What we offer

• Our benefits, perks, and rewards are aimed at helping you live your best life at CFC.

• We cover 100% of your premiums for medical, dental and vision coverage and 50% for your dependent’s medical and dental premiums

• Retirement plan + company match up to 3%

• A flexible work subsidy: $100 per month that you can use on things like phone and internet costs, office supplies, or even commuting costs

• 16 paid holidays (including winter break and 1 floating holiday), 3 weeks' vacation in your first year, and separate sick leave accrual

• Other great benefits include: monthly contribution to childcare and/or dependent expenses, FSA account, parental leave, sabbatical leave, employee assistance program, annual wellness reimbursement, growth and development opportunities, disability and life insurance.

About us

• At Committee for Children, we’re dedicated to advocating for policies to enhance, gathering research to support, and developing educational programs to advance the safety and well-being of children through development of essential human skills.

• We’re best known for our innovative Second Step family of programs, which blend research and rigor with intuitive design to help young people build strengths that will help them realize their goals throughout life. We believe that if you make a positive impact on enough children, the ripple effect will help a family, school, community, and ultimately, the world.

• We’re proudly building a more equitable workplace.

• We’re committed to providing a place that empowers you to bring every bit of who you are to work. When you’re able to be yourself, you do your best work. It’s as simple as that.

• We're proud to be an equal opportunity employer. We’re committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We encourage all qualified applicants to apply, without regard to race, color, age, disability, gender identity, marital status, national origin, genetics, religion, sexual orientation, political affiliation, veteran status, or other applicable legally protected characteristics.

• Apply now and help us achieve our vision of safe children thriving in a just and peaceful world.