Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)

Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 7 years
• Location Nairobi
• Job Field Banking

Key Responsibilities

• Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy.

• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.

• Execute client deals in line with developed strategic client plans.

• Executes sales growth tactics and targets in collaboration with business partners

• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.

• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.

• Relationship Management of Key Regional Customers and Stakeholders. (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).

• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank

• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities

• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.

• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.

• Education and Experience

• University Degree from a recognized institution.

• Seven (7) years’ banking experience in the Financial/banking sector,

• 5 years Corporate Relationship Management within FMCG/Manufacturing/Agribusiness

• 5 years Credit and Financial Analysis

• 5 years Client Portfolio Management

• Knowledge of Trade and Transaction Banking products

• Deep understanding of FMCG/ Manufacturing/Agribusiness value chains

• Deep sector knowledge of FMCG Manufacturing/Agribusiness sectors including emerging trends, threats and opportunities.

• Digital Savvy and Computer literacy

• Entrepreneurial and Commercial thinking

• Excellent research, analytical, and problem-solving skills.

• Integrity & courage to challenge actions within various business units and the status quo.