About this role
We are looking for a Senior QA Engineer to own quality across our AI products. You will test LLM-powered features end to end, build automated test and evaluation suites, and help ensure every release is accurate, safe, and reliable.
Responsibilities
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Define test strategies and plans for AI features across web, API, and backend.
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Evaluate model outputs for accuracy, consistency, hallucinations, bias, and safety.
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Build evaluation datasets, including edge cases and adversarial / red-team prompts.
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Develop and maintain automated UI, API, and regression tests integrated into CI/CD.
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Run regression testing on model, prompt, and configuration changes.
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Test performance, latency, error handling, and fallback behavior.
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Report defects clearly and provide release-readiness sign-off.
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Test non-deterministic outputs using scoring rubrics, LLM-as-judge, human evaluation, and defined pass/fail thresholds.
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Perform AI security testing, including prompt injection, jailbreaks, and PII / data leakage across chatbots, RAG, and agents.
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Work with ML engineers and product managers to define quality metrics and acceptance criteria.
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Where applicable, monitor production quality and model drift after release.
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Requirements
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7+ years of experience in QA / software testing, with strong test automation background.
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Proven experience testing AI/ML or LLM-based products (chatbots, RAG, agents, etc.).
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Hands-on scripting experience in Python and/or TypeScript/JavaScript.
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Hands-on with at least one UI automation framework (Playwright, Cypress, Selenium) and a test framework such as Pytest.
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API testing with Postman, REST Assured, or similar.
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Experience with LLM evaluation tools.
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CI/CD and version control: GitHub Actions, GitLab CI or Jenkins; Git.
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Test management and tracking: Jira, TestRail, or Zephyr.
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Excellent written English and clear bug reporting.
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Nice to Have
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Performance/load testing (k6, JMeter, Locust).
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Understanding of prompt engineering, embeddings, and vector databases.
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Experience with AI safety, red-teaming, or content policy testing.
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Cloud experience (AWS, GCP, or Azure) and Docker.