Senior Project Manager

About the Role The Senior Project Manager is responsible for the management of multi-site and multi-product large projects or a program of several projects or workstreams for our large, strategic customers. Works across multiple functional areas to coordinate, collaborate and drive project planning, implementation process and documentation, resource coordination, revenue and billing management and issues resolution of all projects or programs. Work results have a significant impact to the business. What You'll Do

• Proficiently manage the complexities associated with large, enterprise-wide strategic initiatives, and communicate effectively with executive-level staff.
• Serve as the “face” of assigned programs and projects, interacting with executive leadership to communicate results, status, risks/issues and mitigation strategies.
• Concurrently manage multiple projects that are at various stages in the project life cycle.
• Monitor progress of each assigned program/project against the overall plan and act with urgency to notify leadership of any issues that require resolution.
• Understand the broader business environment, organizational strategy and factor this understanding into customer reviews and finalization of program/project findings and recommendations.
• Coach members to utilize change management and customer acceptance strategies as needed.
• Assess, promote approaches for applying project management methodologies and technologies to large scale programs/projects.
• Perform quality assurance (QA) reviews of all program/project deliverables and analyses.
• Work with sales to drive opportunities discovered throughout the engagement with assigned customers.
• Create, maintain, and route formal project documentation to project teams and key stakeholders, within a timely manner by developing standard process and documentations. What We're Looking For
• Combined 3+ years of successful system delivery, customer support or project management experience
• Strong customer advocate with focus on meeting scheduled dates and customer expectations
• Project Management skills (Advanced PM level)
• Open mindset to respectfully considering diverse viewpoints and trying new thinking styles
• Interpersonal skills to engage mutually beneficial dialogues with clients and colleagues alike
• Capability of clear and concise written and verbal communication in both Japanese