Senior Project Manager

About the Role

Senior Project Manager (SPM) leads internal day-to-day operations and delivery for strategic, creative, and medium-to-high complexity projects across one or more brands. They bring expert project management skills to drive projects from inception to completion with limited supervision and serve as the primary internal nucleus for project delivery. What You'll Do

• Lead full lifecycle delivery and management of complex, technical, strategic and creative projects.

• Develop and actively manage project timelines, estimates, risk registers, communication plans, burn reports and change logs with minimal oversight.

• Lead the estimation process and provide project budget and staff plan parameters with minimal supervision.

• Lead project timeline creation in collaboration with internal and external stakeholders; conduct project kickoffs and status meetings; write actionable meeting recaps.

• Partner with AD+ to develop financial forecasts and facilitate monthly billing, analysis and action.

• In partnership with Account Services, AD+, assist with development of annual and project-based SOWs; provide input to program Gantt charts; assist with change order creation and management.

• Proactively identify, evaluate, log, communicate and mitigate project-level risks; coordinate with PMO/Delivery leadership for program-level risk.

• Identify staff needs and align with resource managers to maintain accurate resource plans; resolve conflicts with minimal oversight.

• Ensure project artifacts (FRD, BRD, etc.) are stored in enterprise systems (Workfront, TFS, etc.).

• Apply Intouch delivery processes and PMO standards across projects; mentor and train Account Managers/Supervisors and Marketing Coordinators.

• Serve as first escalation point for Account Managers/Supervisors and Marketing Coordinators; keep manager informed and escalate when needed; model inclusive behaviors.

• Perform other duties as assigned. What We're Looking For

• Bachelor's degree or equivalent education plus 3-5 years of PMO experience.

• Pharmaceutical or advertising experience preferred (AOR or DAOR).

• Advanced understanding of PMO standards and processes; experience leading delivery of complex technology, strategy and creative-based projects.

• Ability to develop and tailor a project plan; lead cross-functional teams.

• Strong forecasting, burn analysis and remediation skills; excellent scope and change management tracking.

• Client-facing communication, critical thinking and risk mitigation abilities; ability to build trust and influence decision-making.

• Proficiency with PMIS such as Workfront, Workfront Proof, Smartsheet, MS Project; strong Excel skills. Nice to Have

• Launch experience a plus.

• Patient-minded approach; act with the patient’s best interest.