About this role
A Senior Program Manager is sought to join the NPI team at Microsoft, focusing on increasing the productivity, scale, and depth of the NPI Program Managers through data systems, automation, and applied AI. Based in Redmond, WA, this role sets the vision and leads the build-out of tools, structured data sources, and agentic AI solutions that help PMs run multiple programs in parallel with stronger risk foresight and pattern recognition. This position operates at the intersection of program management, data systems, and applied AI, influencing leadership decisions and mentoring others to scale impact across the portfolio. Microsoft’s mission is to empower every person and every organization to achieve more, and this role contributes to a culture built on respect, integrity, accountability, and inclusion."
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Responsibilities:
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Cross-Functional Leadership: Lead engagements with engineering, data, and leadership stakeholders; drive end-to-end delivery of products and workflows from problem framing through adoption and measurable impact.
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Scale & Adoption: Establish reusable platforms, dashboards, and automations that scale across the product portfolio; influence PM operating norms and drive change management to ensure adoption.
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Data Foundation: Own the data model and information architecture that consolidates fragmented NPI inputs (build records, supplier data, engineering trackers, meeting notes) into clean, queryable sources of truth.
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Risk Foresight & Pattern Recognition: Deliver portfolio-level tooling that surfaces risks earlier and highlights cross-program patterns, enabling leadership to make mitigation decisions that balance business and operational objectives.
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Applied AI & Automation: Architect and ship LLM-based and agentic workflows for status synthesis, risk surfacing, action tracking, and cross-program reporting; set the technical patterns and guardrails others build on.
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Mentorship & Capability Building: Mentor PMs and partners on data, automation, and applied AI practices; raise the technical bar of the NPI PM function.
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Requirements:
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Bachelor's Degree in Engineering, Supply Chain Management, or a related field and 4+ years of experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics, or equivalent experience in engineering, manufacturing, operations or a related area.
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Additional requirements related to security screenings: must be able to meet Microsoft, customer and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
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Preferred qualifications (not required but desired): Master's Degree in Engineering, Supply Chain Management, or a related field with 6+ years of relevant experience, or a Bachelor's Degree with 8+ years of relevant experience; proven track record shipping internal tools, automations, or AI agents that drove measurable productivity gains; fluency with structured data, SQL, and scripting (e.g., Python); working knowledge of LLMs and agentic AI frameworks (e.g., function calling, RAG, multi-step agents, evaluation loops); and experience leading cross-functional initiatives spanning PLM, ERP, and other supply chain systems.