About this role
Senior Programme Manager
As Senior Programme Manager, you will be the primary execution partner to the Programme Director, the person who keeps every workstream moving, every dependency tracked, every risk visible, and every decision followed through. You will directly lead Scrum Masters and Project Managers across the programme, establishing the delivery standards, governance discipline, and coordination rhythm that a platform of this scale and complexity demands.
What You'll Do
- Programme Leadership & Delivery Control: Support the Programme Director in leading end-to-end execution across all workstreams. Maintain an integrated view of scope, timelines, milestones, risks, dependencies, decisions, and delivery commitments. Drive execution discipline, ensuring every workstream has clear owners, actions, and dates. Provide leadership continuity and structured follow-through when the Programme Director is focused on executive, strategic, or external stakeholder matters.
- Multi-Workstream Coordination: Coordinate delivery across all major programme workstreams: product management and customer journeys; UI/UX and frontend delivery; backend engineering; API and core banking integration; cloud platform and DevSecOps; cybersecurity, fraud controls, and regulatory readiness; data and analytics; legal, IP, and contracting; budget and procurement; people and onboarding; go-to-market and launch readiness; and multi-country rollout planning.
- Team Leadership & Delivery Management: Lead and performance-manage Scrum Masters and Project Managers across the programme. Establish consistent delivery, agile, and reporting standards. Ensure effective sprint planning, dependency management, milestone tracking, and issue resolution. Coach delivery leads in managing risks, stakeholder expectations, and execution challenges.
- Digital Banking & Product Delivery: Translate product priorities into executable delivery plans across design, engineering, integration, testing, and release. Support backlog governance, MVP scope control, and dependency management. Work closely with product owners, architects, engineering leads, UI/UX teams, and business stakeholders to convert approved journeys into working software.
- Software Build Programme Governance: Lead delivery governance for a build-oriented software programme, not a vendor implementation. Track progress across frontend, backend, API, cloud, cybersecurity, and integration teams. Ensure engineering commitments are properly sequenced and dependencies actively managed.
- Risk, Issue & Dependency Management: Own the integrated RAID discipline across the programme. Identify emerging risks early and escalate with clear mitigation options. Track critical dependencies across technology teams, partners, vendors, cloud, cybersecurity, legal, finance, and country stakeholders.
- Governance, Reporting & Stakeholder Management: Prepare high-quality updates for the Programme Director, Executive SteerCo, Technical Committee, Product Council, and other governance forums. Ensure reporting is accurate, concise, and decision-oriented. Maintain programme dashboards, decision logs, dependency trackers, milestone reports, and delivery health views.
- Vendor, Partner & Commercial Delivery: Coordinate delivery dependencies across key partners and accelerators. Track vendor obligations, deliverables, timelines, commercials, legal dependencies, and performance. Ensure partners accelerate delivery without creating long-term ownership, IP, operational, or exit-risk issues.
- Go-to-Market & Launch Readiness: Support the integrated launch plan covering staff pilot, customer pilot, branch enablement, contact centre readiness, training, communication, app store readiness, production cutover, hypercare, and incident response. Ensure go-to-market activities are connected to product readiness, operational readiness, and country rollout sequencing.
- Multi-Jurisdiction & Country Rollout: Support planning across a