Senior Product Manager

Evaluates business value, feasibility, and internal and/or external user needs of products/features, ensuring alignment with Oracle's goals and strategies. Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Identifies and solves customer needs, develops problem statements, and validates solutions. Owns the product development and road mapping processes for multiple small-scope products/features, ensuring alignment with business objectives and prioritizing features. Acts as an innovation leader for a small-scope product/feature, influencing strategy and driving new feature development. Ensures cross-functional alignment within the organization, partners with others to drive business impact, and tracks success metrics criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features. Advocates for customers and resolves customer issues throughout the product lifecycle, beginning to anticipate their needs. Gathers feedback and aligns product capabilities with customers' business goals. Contributes to go-to-market efforts by developing release materials, recruiting and supporting early adopters, and tracking adoption metrics to identify trends and patterns in user behavior.

Responsibilities

Key Responsibilities

Product Analysis – Market Analysis:

• Evaluates business value, feasibility, and internal and/or external user needs of products/features.

• Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy.

• Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning.

• Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features. Product Analysis – Solution Identification:

• Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements.

• Develops problem statements for products with moderate complexity and forms hypotheses for new products.

• Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions.

• Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features.

• Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements). Product Ownership – Product Development and Road mapping:

• Manages the product lifecycle from planning to release.

• Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives.

• Develops feature requirements, resources, and best practices for internal stakeholders.

• Collaborates with stakeholders to mitigate risks and resolve issues.

• Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization.

• Writes user stories and acceptance criteria to maintain high product quality.

• Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs). Product Ownership – Product Leadership and Influence:

• Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products.

• Participates in the development of products to optimize the customer experience and align with business goals.

• Collaborates with team to drive new feature development using agile and continuous-delivery methodology. Alignment and Collaboration:

• Collaborates with cross-functional partners, ensuring alignment across teams within the organization.

• Identifies pushback from stakeholders and uses data to address it.

• Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs).

• Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features.

• Contributes to defining parameters for user testing and provides input on product iterations based on test results. Customer-Centricity:

• Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs.

• Engages with customers to gather feedback and understand their experiences with Oracle's products and services.

• Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals.

• Captures customer requirements to define new product capabilities and develop feature designs.

• Engages directly with product consumers during implementations to ensure the product meets their needs.

• Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required. Product Release – Go-to-Market:

• Collaborates with senior team members to develop release overview, field presentations, and demos for the field team.

• Contributes to recruiting and supporting early adopters to validate product solutions.

• Supports the development of user documentation by drafting components of the document.

• Tracks product metrics about adoption, identifying trends and patterns in user behavior.

• Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field.

• Core Responsibilities Planning & Execution:

• Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements.

• Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency. Collaboration & Partnership:

• Collaborates across teams to align on expectations and achieve shared objectives.

• Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships.

• Actively listens to diverse perspectives and asks questions to ensure understanding of others. Problem Solving:

• Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate.

• Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors.

• Contributes to knowledge sharing and best practices. Continuous Learning:

• Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices.

• Seeks out and leverages feedback and training to improve skills.

• Contributes to a culture of continuous learning and knowledge sharing with team members. Continuous Improvement:

• Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team.

• Seeks input from team members on alternative approaches and methods for improving work.