Senior Product Manager, KYB - MoonPay Enterprise

What You'll Own

• KYB product strategy and roadmap

• Business onboarding end-to-end, across every model MoonPay Enterprise runs: partners onboarding onto MoonPay Enterprise, businesses onboarding directly, and business customers onboarding through partners.

• Platform altitude. KYB decisions ripple into KYC, Travel Rule capture, banking-provider onboarding, and Issuance partner diligence. Connect the surfaces; don't optimise one in isolation.

• MoonPay Enterprise runs three KYC delivery models (reliance, outsourcing, hosted). KYB coverage is uneven across them. You decide where it expands and in what order.

• Genuine product depth on MoonPay Enterprise is non-negotiable. Within weeks you talk fluently about KYB outcomes, UBO requirements, virtual account structures, and API behaviour. From being hands-on, not from documentation.

Onboarding funnel & conversion

• The KYB funnel is yours: pass rate, time-to-verified against a 48-72h target, manual review rate, drop-off per step.

• Instrument what isn't instrumented. Make approval speed and rejection quality measurable. Then move both.

• Fix rejection UX. Today a declined business often gets a status without a reason, and the partner escalates to support to find out what is missing. Rejection reasons, retry semantics, and resubmission flows become API surface partners build on.

KYB API & partner experience

• The KYB API surface: statuses, webhooks, document submission, and the edge cases that make business onboarding hard (sole proprietors, corporate shareholders, one person who is UBO, Director, and Representative at once).

• Partners integrate KYB in weeks and self-serve their onboarding questions. Every "what is missing for this customer" escalation is a product gap. Close it.

Compliance as product

• Turn compliance-approved onboarding matrices into product logic. US and non-US differ: control prong versus directors, when ownership documents are required, self-certification options. Partners should never need to read a matrix.

• EDD triggers, high-risk classification, prohibited industries, Travel Rule capture: you decide how they show up in the product.

• Compliance is your sparring partner, not a ticket queue. You shape how policy becomes product. They own the policy.

Vendor & provider orchestration

• The verification stack (SumSub today) and the build-versus-buy calls around it.

• Cost per verification, automation rate, vendor performance. Know when a second provider, a waterfall, or in-house tooling earns its place.

• Push automation. Decide where AI-assisted review with a human in the loop replaces manual queues, and prove it does not raise risk.

• Every new banking provider brings its own onboarding requirements. Keep KYB compatible with every rail without collecting everything from everyone.

Who You Are

• A principal-level PM with real KYB or KYC depth. You have owned onboarding, identity, verification, or risk as a platform, not a feature.

• High agency. You do not wait for a mandate, a brief, or perfect data. You find the problem, claim it, and fix it.

• Full autonomy, zero to one. Hand you an unowned surface and you take it from first principles to shipped. No handover document, no waiting for direction.

• AI-fluent by default. AI tools are your daily instruments for analysis, prototyping, and drafting. You run your own queries; analysis is not something you request from another team.

• Compliance is a design constraint, not a blocker. You read a requirements matrix and see API design, funnel steps, and copy.

• You know your funnel cold: pass rate, time-to-verified, manual review rate, cost per verification.

• At home in API-first B2B. Your users are partner engineers and the businesses behind them, not consumers.

• You have run verification vendors (SumSub, Persona, or equivalents) and know when to switch, stack, or build.

• A multiplier for the product team around you. You raise the bar for how compliance-heavy product work gets scoped, specced, and shipped.

• Bias to action. Reactive stewardship of an existing flow is not what we are hiring for.

NYC Salary: $217,000 - $279,000

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